Published by Freebee on Nov 25, 2024

Report an issue with Ride Freebee.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Ride Freebee?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Freebee to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Ride Freebee

1. Freebee’s unique platform is transforming the way people experience their communities by inspiring local mobility and seamlessly connecting them with their destination by way of our fully electric vehicles. 1.

2. Freebee is connecting people with the world around them, while aiding the economic development of local communities and advocating for a greener, safer earth.

3. By riding with Freebee, you can reallocate money saved on transportation to spend on local dining, shopping and entertainment.

4. With Freebee, you can enjoy the excitement of your local community, without the inconvenience of traditional transportation.

5. Discover: Download the Ride Freebee app to browse our local recommendations and exclusive deals. 2.

6. Freebee’s on-demand transportation service is safe, reliable and 100% free!

7. Redeem your Freebee deal once you reach your destination.

8. Connect: Enjoy the ride and share your experience in The Hive.

9. Explore: Request a ride and wait for your friendly driver to arrive. 3.

10. Convenient: Public transportation can be a hassle.

11. Parking can be tricky to find and lugging heavy bags of groceries is sometimes too much to handle.

Ride Freebee Customer Insights

1. I love the service and the ride, but the app itself keeps crashing, leaving you stranded not being able to get a ride back home, with kids and groceries.

2. On top of that, it does not give you an ETA of your driver in the very rare instance that you get one.If the service itself were bad, and if Google permitted, I would give this app zero stars.

3. It is a shame that when people who do not have access to a car have to struggle extra when their city intends so well by offering a free service.

4. When it's not busy, it's usable, but otherwise, it won't connect you with a driver and will just keep saying "due to high demand, you may experience some delays" for hours.

5. Drivers have been super friendly, the rides are great.

6. Very easy to use and a great service to get around the St.

7. Defeated the purpose of real app driven microtransit service.

8. Pete beach areaLove the service but the app is glitchy.

9. Cant save a preferred pickup point (like a corner near an office) for repeat use 2.

10. Really wanted it to be a great experience... a car-free way to get around.

11. It disconnects you from the driver and you are left hanging and waiting.

Steps to Troubleshoot & Fix Ride Freebee Issues

1. Fix Ride Freebee Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ride Freebee: Restarting the app will resolve most errors.
  2. Update the Ride Freebee App. Here is how:
    1. On Android goto PlayStore » Search for "Ride Freebee" » Open Ride Freebee » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ride Freebee » click "UPDATE".
  3. Clear Ride Freebee app cache: Clearing cached data will force your app to retrieve the latest data directly from Ride Freebee servers.
    1. On Android, goto Settings » Apps » Select "Ride Freebee" » click Storage » click "Clear Cache".
  4. Check Ride Freebee app permissions. If any of these permissions required to use your device's features are disenabled, Ride Freebee might not work.
  5. Uninstall and reinstall Ride Freebee. If nothing else has worked, completely uninstall Ride Freebee then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ride Freebee not working


2. Fix Ride Freebee Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ride Freebee be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ride Freebee not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ride Freebee may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • The email address on my account is not mine. Please delete all so I may re enter my correct info to use app

    — by Francy Delgado 3 years ago

  • Hello I would like to delete my ride Freebee account because I will not need to use this app anymore. Thank you.

    — by Katelyn vizoso 3 years ago