Published by Webhorse Studio

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Why should I report an Issue with Mask Play: Play Exciting Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Webhorse Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mask Play Customer Insights

1. recommended.Mask VPN is the best VPN application out there, with many free countries, you can choose whatever country you want, plus the internet speed is fast, works with slow internet connection.

2. Highly recommend it.Appreciate the reload update #2 I did get connected right away! Will let you know if any drop outside occur? If not; surely you guys will deserve 5 stars! Thanx for quick fix and recognizing my concern super quick! All the best RayI tried more than 10 to 12 vpn app but no one work and then finally i got this mask vpn.

3. Really working with high speed servers and very less ads.Mask vpn is really easy to use.

4. Isuggest to install.💚If you are searching for a real working VPN app then just go for Mask VPN.

5. Guaranteed its FREE.Fast, easy to use, secure, multiple locations to choose from, and absolutely free.

6. Its working smoothly and have many free servers with fast speed.

7. Mask VPN Fred fast and secure VPN proxy server is an powerful and very Interneting app.

8. Good job guys!Mask VPN is so nice and the best VPN app.

9. Hats off to the developer for coming up with this masterpiece!Great app, It's almost a month using this and I didn't face any issue.

10. It allow me to connect to VPNs from as many countries as possible which helps me unblock sites.

11. Instructions are super simple and connecting speed is very fast.

Steps to Troubleshoot & Fix Mask Play Issues

1. Fix Mask Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mask Play: Restarting the app will resolve most errors.
  2. Update the Mask Play App. Here is how:
    1. On Android goto PlayStore » Search for "Mask Play" » Open Mask Play: Play Exciting Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mask Play » click "UPDATE".
  3. Clear Mask Play: Play Exciting Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Mask Play servers.
    1. On Android, goto Settings » Apps » Select "Mask Play: Play Exciting Games" » click Storage » click "Clear Cache".
  4. Check Mask Play app permissions. If any of these permissions required to use your device's features are disenabled, Mask Play might not work.
  5. Uninstall and reinstall Mask Play. If nothing else has worked, completely uninstall Mask Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mask Play not working


2. Fix Mask Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mask Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mask Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mask Play may not be able to connect to the Internet when running in the background.

Reported Issues