Published by Punktum Soft on Aug 27, 2024

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Why should I report an Issue with Guitar Note Trainer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Punktum Soft to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Guitar Note Trainer Customer Insights

1. I would suggest that to enhance learning this unexpected skill you add a category of Intervals questions like, "Identify the 5th above this note" and showing a written note, another time a fret, and another time a sounded note with name.Love this app for drilling on where the staff pitches map to the fretboard.Im just doing first position now, but plan to learn 5th position too.

2. Only thing I wish is that I could shrink the fretboard to just focus on the frets I'm learning, instead of having to see the full fb all the time.I am learning to read music notes for guitar and this app is perfect, the theory is easy to understand and note training is great.

3. I'd like, and would gladly pay for, as an on app upgrade, a few more things: -option to drill specific question types - for instance, drill only sight reading or only note names on specific strings -a version of the game with just sight reading -drill covering the whole fretboardThis is an amazing tool that every guitarist should use to master their knowledge of the fretboard.

4. This lis quite good app once you learn your way round it, However I would like the option of missing out the five second limit which is very frustrating if your just learning this would be ok in an advanced mode, would also like to be able to start or concentrate on different sections on the fret board.

5. Otherwise this app has been instrumental in helping learn the fretboard.Very helpful for focused learning of the fretboard and relating it to both sounded and written notes.

6. I had a problem, that was MY fault, but they kindly assisted me both by email and through the play store, great customer support! Thank you so much!I love this app! It has really been helping me learn the fretboard.

7. I have tried the different game levels still think the five second limit to play would be better if choice o longerAfter trying pretty much every fretboard trainer available, I can clearly say that this one is the best! It's really complete and highly customisable to fit your needs.

8. Very good.I recently got the app, and its not bad, it would be good if for the note trainer you could customize the type of exercise you want to practice, and the note, string and fret you want to practice.Best one of these I've found.

9. Unlike most trainers it can display scientific notation which is invaluble for knowing where a note falls on the staff.

10. One issue 1 have is that there is a delay for how quickly you can select a subsequent note location when the sound is off.

11. It even records you playing notes on the guitar, checking your knowledge.

Steps to Troubleshoot & Fix Guitar Note Trainer Issues

1. Fix Guitar Note Trainer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guitar Note Trainer: Restarting the app will resolve most errors.
  2. Update the Guitar Note Trainer App. Here is how:
    1. On Android goto PlayStore » Search for "Guitar Note Trainer" » Open Guitar Note Trainer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guitar Note Trainer » click "UPDATE".
  3. Clear Guitar Note Trainer app cache: Clearing cached data will force your app to retrieve the latest data directly from Guitar Note Trainer servers.
    1. On Android, goto Settings » Apps » Select "Guitar Note Trainer" » click Storage » click "Clear Cache".
  4. Check Guitar Note Trainer app permissions. If any of these permissions required to use your device's features are disenabled, Guitar Note Trainer might not work.
  5. Uninstall and reinstall Guitar Note Trainer. If nothing else has worked, completely uninstall Guitar Note Trainer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guitar Note Trainer not working


2. Fix Guitar Note Trainer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guitar Note Trainer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guitar Note Trainer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guitar Note Trainer may not be able to connect to the Internet when running in the background.

Reported Issues

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