Published by PumpOne

Report an issue with FitnessBuilder.
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Why should I report an Issue with FitnessBuilder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PumpOne to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FitnessBuilder Customer Insights

1. Additionally, these guys don't allow you to unsubscribe from the app - you have to actually go to the website, login and then delete your credit card details and unsubscribe from a relatively obscure menu item - quite a shady method of locking subscribers in if you claim to be adding value to subscribers.Avoid like the plague.

2. I don't know why people are complaining - the free version includes enough workout programs to keep you going and if you're serious you can upgrade to premium (which is a fraction of the cost of having a personal trainer) and downgrade any time you've had enough.

3. I've been using Fitness Builder for more than 10 years.I LOVED this app, but now it's going away! I opened the app only to find it won't be supported anymore come March 2021.

4. The variety of exercises is great with alot of Functional Movements using kettlebells, battle ropes, suspension, BOSU, Swiss Ball, free weights, bodyweight and machine exercises.

5. :( It's frustrating that it's going away because I loved the VAST quantity and quality of exercises it has available.

6. Had to get my credit card company to block further paymentsI would have left more stars because the database is truly vast.

7. The app crashes continually and there is no way to cancel a monthly subscription - none of the options suggested on their website work and they are uncontactable.

8. The app doesn't provide a way to cancel and neither does website as the subscription button doesn't work.

9. And my account says free and asks if I want to upgrade.

10. I've reinstalled this app on every phone I've had over the years and I simply don't exercise without it.Pretty awful.. there's no way to unsubscribe.

11. Breaks my heart as it is a decent app and pretty straightforward.I have been using this app for years.

Steps to Troubleshoot & Fix FitnessBuilder Issues

1. Fix FitnessBuilder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FitnessBuilder: Restarting the app will resolve most errors.
  2. Update the FitnessBuilder App. Here is how:
    1. On Android goto PlayStore » Search for "FitnessBuilder" » Open FitnessBuilder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FitnessBuilder » click "UPDATE".
  3. Clear FitnessBuilder app cache: Clearing cached data will force your app to retrieve the latest data directly from FitnessBuilder servers.
    1. On Android, goto Settings » Apps » Select "FitnessBuilder" » click Storage » click "Clear Cache".
  4. Check FitnessBuilder app permissions. If any of these permissions required to use your device's features are disenabled, FitnessBuilder might not work.
  5. Uninstall and reinstall FitnessBuilder. If nothing else has worked, completely uninstall FitnessBuilder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FitnessBuilder not working


2. Fix FitnessBuilder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FitnessBuilder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FitnessBuilder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FitnessBuilder may not be able to connect to the Internet when running in the background.

Reported Issues