Published by Tech Tent Ltd t/a PostSnap

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Why should I report an Issue with PostSnap: Postcard App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Tech Tent Ltd t/a PostSnap to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PostSnap: Postcard App image 1 contact PostSnap: Postcard App image 2

About PostSnap: Postcard App

1. Welcome to PostSnap, the app for creating photo postcards, printing photos, making photo books, sending personalised greeting cards & buying photo canvas prints. * upload pictures straight from your phone, tablet & Facebook & Instagram accounts and we deliver worldwide. * leave the shipping to us - we deliver worldwide! 4) Send postcards, photo cards, photo prints, photo books, canvases and straight from your phone, anywhere in the world - with no sign-up or subscription! • Make in minutes—photo books, canvas prints & much more!

2. It's so simple to create a photo card just choose from a huge variety of exclusive designs to find the perfect style for your family and friends and then add your written or typed message.

3. PostSnap is a no subscription pay as you go service for real, personalised postcards - you only pay for the photo postcards you send!

4. Create and send large folded photo cards for special occasions.

5. Choose 2x2" mini prints, 4x4" and 6x6" square prints, 6x4"and 7x5" classic prints, 8x6" - 12x8" photo enlargements.

6. Our 6 x 4 inch photo postcards are just £2. 49 including UK postage. (Or $2. 75 including US mail).

7. The PostSnap app offers fast photo printing from just 9p (29c) per print.

8. Our Photo Books make great gifts for family and friends.

9. Capture epic moments and everyday fun with a 6x6 or 7x5 softcover photo book.

10. When you've created your personalised postcard we'll print it on thick glossy card and deliver it worldwide in just a few days. * up to 21 business days to other destinations weeks.

11. Turn your own photos into real printed postcards.

PostSnap Customer Insights

1. I somehow managed to order two of the same card and I am trying to contact customer service to cancel the second one and the app won't allow me to do so.Easy to use and a lovely quick way to keep grandparents who don't have a smart phone up to date with family achievements.Guys did y'all push a new update?? I have loved this app for like a year and use it like crazy but now it's so buggy.

2. Ewan from Glasgow.I think it is great, but I need more information if there is a price break if you order quantities.Absolutely love this company and the postcards I can make and send to my parents who do not have any devices to receive photos too.

3. Customer service is great at keeping you in loop.I have used Post Snap several times recently for custom printing some old photos to suitable sizes for photo frames I have, and I am truly delighted with the prints and the extremely quick service.

4. Very quick turnaround from compilation to despatch and receipt.I used this app to send holiday postcards - everyone looks forward to my postcards and feedback from my family and friends is that the cards are very high quality with really crisp, bright images.

5. I'm sure it works great for most people, but alas—the app will not let me select images from my phone's files like the desktop site does.

6. The pics I want to print are in Google Drive folders, and I couldn't figure out a way to find photos on the app from there—only from the camera and strangely from my WhatsApp history.For the product I would give this a 5 star, however for the app itself 3 stars.

7. I love PostSnap intensely and I've got the desktop site bookmarked on my phone.

8. photo gallery was out of order and couldn't pick the folders I wanted.

9. I'll need to explore your photo books and other services you offer.

10. Adding a picture, trying to make a collage, adding an address all these things make it restart.

11. Great value for money.

Steps to Troubleshoot & Fix PostSnap Issues

1. Fix PostSnap Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PostSnap: Restarting the app will resolve most errors.
  2. Update the PostSnap App. Here is how:
    1. On Android goto PlayStore » Search for "PostSnap" » Open PostSnap: Postcard App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PostSnap » click "UPDATE".
  3. Clear PostSnap: Postcard App app cache: Clearing cached data will force your app to retrieve the latest data directly from PostSnap servers.
    1. On Android, goto Settings » Apps » Select "PostSnap: Postcard App" » click Storage » click "Clear Cache".
  4. Check PostSnap app permissions. If any of these permissions required to use your device's features are disenabled, PostSnap might not work.
  5. Uninstall and reinstall PostSnap. If nothing else has worked, completely uninstall PostSnap then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PostSnap not working


2. Fix PostSnap Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PostSnap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PostSnap not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PostSnap may not be able to connect to the Internet when running in the background.

Reported Issues