Published by Pocket Prep, Inc.

Report an issue with CompTIA Security+ Pocket Prep.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CompTIA Security+ Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CompTIA Security+ Pocket Prep image 1 contact CompTIA Security+ Pocket Prep image 2

CompTIA Security+ Pocket Prep Customer Insights

1. There were things that seemed completely irrelevant and unimportant you asked questions on that were not even mentioned once in any of the other three complete textbooks and 10 packs of many different sources of practice tests I took.

2. In some cases either questions test on the specific language or content of the books and not on the syllabus, questions and answers seem to be worded loosely or inaccurately, or two answers mean the same thing.

3. Having said that, the questions otherwise provide high level coverage of the syllabus, some of the questions are insightful, and it is a useful learning tool.Came back to an app I had paid for and no longer have access.

4. I definitely recommend this for anyone getting ready for the test.I now write this review after having completed all questions.

5. I answered over 600+ questions on this app and still felt very unprepared when I actually took the test.

6. Luckily I have been in the industry for a while so I was able to work through it regardless.A decent app, biggest issues is that it cannot ever be used without a network connection and even with a connection pressing notification reminders to study usually open the trial version of the app.

7. Use more varied sources for questions.I used this app to help me prepare for the Sec+ (SYS-501) test.

8. It had plenty of practice questions from every part of the material and explanations for each correct answer.

9. Use it with a good textbook and training videos, and give yourself a month or so to work through all the questions.

10. One weird issue that's been happening was the past couple tests I took, all the answers were at the very bottom of the choices ('D' mostly).

11. New price model is rediculous for cut and paste questions from various text books.

Steps to Troubleshoot & Fix CompTIA Security+ Pocket Prep Issues

1. Fix CompTIA Security+ Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CompTIA Security+ Pocket Prep: Restarting the app will resolve most errors.
  2. Update the CompTIA Security+ Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CompTIA Security+ Pocket Prep" » Open CompTIA Security+ Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CompTIA Security+ Pocket Prep » click "UPDATE".
  3. Clear CompTIA Security+ Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CompTIA Security+ Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "CompTIA Security+ Pocket Prep" » click Storage » click "Clear Cache".
  4. Check CompTIA Security+ Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CompTIA Security+ Pocket Prep might not work.
  5. Uninstall and reinstall CompTIA Security+ Pocket Prep. If nothing else has worked, completely uninstall CompTIA Security+ Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CompTIA Security+ Pocket Prep not working


2. Fix CompTIA Security+ Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CompTIA Security+ Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CompTIA Security+ Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CompTIA Security+ Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues