Published by Pocket Prep, Inc.

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Why should I report an Issue with CompTIA A+ Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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CompTIA A+ Pocket Prep Customer Insights

1. My only complain with this app is that there could be more questions added but is still worth it.Love this app! The free version is great, but the unlocked version for a one-time fee of $24 is Super Helpful in preparing for the exam, and it's NOT a resource that would jeopardize your certification (like brain-dump practice exams).Used with other study aids this app helped me pass the 901 today.

2. The answers to the quick 10 questions, which besides the daily question is the only other option with the free version, are all the fourth option so it is not very challenging.

3. Interface is nice, the quoting from books is nice, but I feel like the majority of questions were written by someone who didnt have functional understanding of the material.Worth it just to have some study on the go.

4. I obviously wouldn't recommend this as your only resource, and I wouldn't even recommend it as a practice exam resource, but as a quick study resource.

5. the questions cover a variety of topics, including those not covered by the A+ exam.

6. Don't expect to have the same questions in the exam, but this really helps you especially if you read the explanations.

7. I rate 3 stars not because of the limitations of questions, but because 3 times now I've returned to the app to find my progress reset completely or partially and have no access to more than 500 questions even though I'm logged into my paid premium account.

8. One thing that I noticed is that if I use the 100 question custom exam, about halfway through or later, all of the answers are the last option.

9. Thanksstarted using this 3 weeks ago along with a few other study sources and just passed my 220-1001 exam with a 739.

10. I found this app helpful in that, even though the material is very limited in terms of subcategories, the explanation of questions is thorough.

11. Use charts, diagrams and crib cards to remember lots of information then use this app to practice answering questions.

Steps to Troubleshoot & Fix CompTIA A+ Pocket Prep Issues

1. Fix CompTIA A+ Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CompTIA A+ Pocket Prep: Restarting the app will resolve most errors.
  2. Update the CompTIA A+ Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CompTIA A+ Pocket Prep" » Open CompTIA A+ Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CompTIA A+ Pocket Prep » click "UPDATE".
  3. Clear CompTIA A+ Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CompTIA A+ Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "CompTIA A+ Pocket Prep" » click Storage » click "Clear Cache".
  4. Check CompTIA A+ Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CompTIA A+ Pocket Prep might not work.
  5. Uninstall and reinstall CompTIA A+ Pocket Prep. If nothing else has worked, completely uninstall CompTIA A+ Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CompTIA A+ Pocket Prep not working


2. Fix CompTIA A+ Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CompTIA A+ Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CompTIA A+ Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CompTIA A+ Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues