Published by Pocket Prep, Inc.

Report an issue with CompTIA Network+ Pocket Prep.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with CompTIA Network+ Pocket Prep?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pocket Prep, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CompTIA Network+ Pocket Prep image 1 contact CompTIA Network+ Pocket Prep image 2

About CompTIA Network+ Pocket Prep

1. This exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; implement network security, standards, and protocols.

2. Pocket Prep’s CompTIA® Network+ practice test app is a powerful exam simulator that allows you to create customized practice tests with detailed answer explanations for every question.

3. Simply tell the app how many questions you want to take, enable the timer, and filter exam content to create the perfect study experience.

4. Since 2011, Pocket Prep, Inc. has been the leader in mobile test prep and has helped over five million students and professionals achieve more.

5. The CompTIA Network+ (Exam Code N10-007) is an internationally recognized validation of the technical knowledge required of foundation-level IT network practitioners.

6. We take each exam and break it down into knowledge areas so that you can filter your study sessions based on your needs.

7. Accordingly, CompTIA® makes no representations regarding the content of Pocket Prep, Inc. materials.

8. Our app is updated with the latest exam standards and is ready for 2018 testing. - The Premium upgrade is a one-time purchase and not a subscription!

9. Our team of writers and editors meticulously craft practice questions and detailed answer explanations with you in mind.

10. Pocket Prep will help you get there. Pocket Prep, Inc. is not affiliated with or endorsed by the CompTIA®.

11. You’ll space out your studying into shorter, more productive study sessions which allow your brain to retain more information.

CompTIA Network+ Pocket Prep Customer Insights

1. Not able to access my Premium content I purchasedThe pocket prep is pretty good but there's definitely questions that are absolutely wrong and there's no way to contact them about it.

2. So despite paying for the content, I only used it for question of the day and the keep an eye on how many days to my exam.Just wish the free version had a few more questions, but that's nitpicking.

3. What it does do is familiarize you with the acronyms you'll see (i.e NAT,DHCP, LDAP, FTP, etc...) so that's good, but by no means are the questions identical to what you'll see on the test.

4. That's pretty good considering there is 600 questions! They aren't necessarily scenario-based like the exam, but a good study tool nonetheless.

5. It's kinda frustrating when you think you know the answer, it tells you it's wrong and you flip through your other sources and find you were correct the whole time.Paid for nothing.

6. More than 20 questions requires you to add them on social media, and even then all content requires Premium.

7. Has practice questions galore when you pay for the extra content.

8. The biggest problem is that the questions, when you first go into it and do a quick practice of 10, are not randomised.

9. But If they put in some simulations problems this would be a 5 star program.Purchased the premium version on iOS using my Facebook login.

10. If you could select questions based on subject e.g. wireless or OSI model that would be useful.

11. the app works well, the interface feels smooth, and the questions are relevant.

Steps to Troubleshoot & Fix CompTIA Network+ Pocket Prep Issues

1. Fix CompTIA Network+ Pocket Prep Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CompTIA Network+ Pocket Prep: Restarting the app will resolve most errors.
  2. Update the CompTIA Network+ Pocket Prep App. Here is how:
    1. On Android goto PlayStore » Search for "CompTIA Network+ Pocket Prep" » Open CompTIA Network+ Pocket Prep » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CompTIA Network+ Pocket Prep » click "UPDATE".
  3. Clear CompTIA Network+ Pocket Prep app cache: Clearing cached data will force your app to retrieve the latest data directly from CompTIA Network+ Pocket Prep servers.
    1. On Android, goto Settings » Apps » Select "CompTIA Network+ Pocket Prep" » click Storage » click "Clear Cache".
  4. Check CompTIA Network+ Pocket Prep app permissions. If any of these permissions required to use your device's features are disenabled, CompTIA Network+ Pocket Prep might not work.
  5. Uninstall and reinstall CompTIA Network+ Pocket Prep. If nothing else has worked, completely uninstall CompTIA Network+ Pocket Prep then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CompTIA Network+ Pocket Prep not working


2. Fix CompTIA Network+ Pocket Prep Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CompTIA Network+ Pocket Prep be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CompTIA Network+ Pocket Prep not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CompTIA Network+ Pocket Prep may not be able to connect to the Internet when running in the background.

Reported Issues