Contact RoadRewards Customer Service

Why should I report an Issue with RoadRewards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Plymouth Rock Assurance to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To earn rewards in CT, MA, NH, PA or NJ you must be listed as an insured operator on a personal auto insurance policy purchased through an independent agent and issued in MA or CT by Plymouth Rock Assurance Corporation, in NH by Mt.

2. Road Rewards® is Plymouth Rock’s safe driving program that allows you to earn everyday rewards with every safe drive.

3. The awesome list of rewards includes Amazon. com and Apple gift cards, Starbucks cards, Fuel Rewards from Shell, movie tickets, Spa and Wellness gift cards and more. The biggest reward? Making our roads safer.

4. NY residents may use the Road Rewards app and earn rewards through Perks and More, LLC without buying an insurance policy.

5. Just download the app, drive safely and earn points to redeem for rewards.

6. The Road Rewards app measures speeding, braking, acceleration, cornering and distracted driving.

7. Get on the road to rewards today! *Eligibility: Available to CT, MA, NH, PA, NJ and NY residents.

8. You can track your progress, view trip summaries, earn badges and even compete against others with our Family Sharing feature.

9. Washington Assurance Corporation, in NJ by Palisades Safety and Insurance Association, or in PA by Palisades Insurance Company.

10. The safer you drive, the more points you earn.

11. Rewards can be redeemed right from your phone.

1. It would be nice if there were an option for that specific action.I have a photo of the Speed limit! I like the app; I'm driving better since I installed it and I'm earning points to spend at Amazon.

2. Very frustrating seeing "Speeding" and I'm not! Please fix that! Thank you.Entire point of this app is to earn points for good driving.

3. Reward points accrue fairly quick and as an Amazon shopper I found the prospect of redeeming points for gift cards appealing.

4. I've shown them some of the errors and they are looking into other apps, but until then...It's a good deal- drive safe, get an amazon gift card every few weeks.

5. A road I drive daily has a 3 mile section that is marked 45 mph, yet the app says it drops to 35 for a 1/2 mile in 2 areas, causing me to lose "points" daily.

6. Been using it for over a week w/ all the permissions/other items on, my trips are logged, but no points ever accrue even though I'm well above a 40 score listed in the app FAQ.

7. Initially would have given more stars based upon the quality of the app and the reward points but now it's simply taking up memory on my device and will be deleted.Mixed results.

8. Edit: told support I already had permissions active and they just regurgitated the FAQ on when points accrue.

9. I've missed out on a lot of points now.What started out as a good monitoring app has gone downhill a lot.

10. Speed limits are wrong or change up to 1 mile before the road signs change.

11. Other times I may be getting important texts and have my wife answer/reply while I'm driving and it assumes it's me being distracted.

1. Fix RoadRewards Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RoadRewards: Restarting the app will resolve most errors.
2. Update the RoadRewards App. Here is how:
   1. On Android goto PlayStore » Search for "RoadRewards" » Open RoadRewards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RoadRewards » click "UPDATE".
3. Clear RoadRewards app cache: Clearing cached data will force your app to retrieve the latest data directly from RoadRewards servers.
   1. On Android, goto Settings » Apps » Select "RoadRewards" » click Storage » click "Clear Cache".
4. Check RoadRewards app permissions. If any of these permissions required to use your device's features are disenabled, RoadRewards might not work.
5. Uninstall and reinstall RoadRewards. If nothing else has worked, completely uninstall RoadRewards then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RoadRewards not working

2. Fix RoadRewards Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RoadRewards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RoadRewards not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RoadRewards may not be able to connect to the Internet when running in the background.