Contact Streaming DVR Customer Service

Why should I report an Issue with Streaming DVR - PlayOn Cloud?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cloud DVR PlayOn to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The cloud does all the recording, and I've never had a problem with the quality.I have no idea why this app is only rated 3.9, it is a Godsend! The credits are really cheap and the recordings are a wonderful experience! Very intuitive to use! The channels need to be updated a little and I'd like to see a few more added, but I'll stay a long-term customer the way it is now!This app is wonderful and obviously under continuous development as you can see from the recent addition of Discovery+ to the channels.

2. Has been going on for several weeks and support hasn't been much help, they keep wanting me to do things on the PC which has nothing to do with the problem, it is the Android app that quit working, the PC works fine.

3. I have been trying to find a way to download my Amazon movies and finally there is a way I can get them, with great quality, and still use my phone to do other things while waiting.

4. I travel a bit, and before I leave, I record and download movies or shows I want to see, and watch them on my tablet on the plane or where wifi is sketchy.

5. EDIT: The app worked fine for a few weeks (except it could not download videos to the Kindle Fire SD card) but now I paid for more credits that still have not been delivered after 4 days.

6. If you can catch a good credits sale, you can get them for as low as ten cents per, and ten cents for the ability to stream and keep a film or TV show is great in my book.

7. Until this is fixed I can't give a 5 star review.For those that want to stream, but have the type of internet that doesn't really support it, whether due to speed or data limits, such as traditional satellite internet, this is a must have.

8. But when it works I can download, legally, things to watch while on my boat for months at a time.

9. I don't have a monthly plan, as I just make sure to download the item within the seven day time limit, but I'm sure the plans would be worth it for those who they would be an advantage to.

10. A recording got "stuck" but I couldn't access the queue with the glitchey app and thus couldn't record anything else.

11. Anything I record, I can cast it to Roku to watch on the big screen easily.

1. Fix Streaming DVR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Streaming DVR: Restarting the app will resolve most errors.
2. Update the Streaming DVR App. Here is how:
   1. On Android goto PlayStore » Search for "Streaming DVR" » Open Streaming DVR - PlayOn Cloud » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Streaming DVR » click "UPDATE".
3. Clear Streaming DVR - PlayOn Cloud app cache: Clearing cached data will force your app to retrieve the latest data directly from Streaming DVR servers.
   1. On Android, goto Settings » Apps » Select "Streaming DVR - PlayOn Cloud" » click Storage » click "Clear Cache".
4. Check Streaming DVR app permissions. If any of these permissions required to use your device's features are disenabled, Streaming DVR might not work.
5. Uninstall and reinstall Streaming DVR. If nothing else has worked, completely uninstall Streaming DVR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Streaming DVR not working

2. Fix Streaming DVR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Streaming DVR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Streaming DVR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Streaming DVR may not be able to connect to the Internet when running in the background.