Contact Metronet DVR Customer Service

Why should I report an Issue with Metronet DVR?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Metronet Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This version of MetroNet TV enables subscribers to use mobile devices to schedule recordings for later viewing on their home DVR.

1. This is a good start to an app that should continue to be developed.I miss being able to see the guide for shows and recordings online via laptop.

2. Can see existing recordings, and any to be recorded in the 2 week range of the guide.

3. Time for the app to be improved, please!Anytime there is A STORM or BAD WEATHER I can guarantee your Wi-Fi will go out,TV channels freeze up.

4. Works well for searching for shows without needing to know the network they're on.

5. Doesn't list series recordings.

6. And, lately the app fails to fill in -- about 60% of the grid left blank.

7. It's a clean, easy-to-use interface.

8. OK app, very basic functions.

1. Fix Metronet DVR Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Metronet DVR: Restarting the app will resolve most errors.
2. Update the Metronet DVR App. Here is how:
   1. On Android goto PlayStore » Search for "Metronet DVR" » Open Metronet DVR » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Metronet DVR » click "UPDATE".
3. Clear Metronet DVR app cache: Clearing cached data will force your app to retrieve the latest data directly from Metronet DVR servers.
   1. On Android, goto Settings » Apps » Select "Metronet DVR" » click Storage » click "Clear Cache".
4. Check Metronet DVR app permissions. If any of these permissions required to use your device's features are disenabled, Metronet DVR might not work.
5. Uninstall and reinstall Metronet DVR. If nothing else has worked, completely uninstall Metronet DVR then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Metronet DVR not working

2. Fix Metronet DVR Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Metronet DVR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Metronet DVR not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Metronet DVR may not be able to connect to the Internet when running in the background.