Published by Platinum Apps Studio

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Why should I report an Issue with Special Birthday Countdown?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Platinum Apps Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Special Birthday Countdown Customer Insights

1. its good but doesn't do all the things you"ve mention and the photos you posted.

Steps to Troubleshoot & Fix Special Birthday Countdown Issues

1. Fix Special Birthday Countdown Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Special Birthday Countdown: Restarting the app will resolve most errors.
  2. Update the Special Birthday Countdown App. Here is how:
    1. On Android goto PlayStore » Search for "Special Birthday Countdown" » Open Special Birthday Countdown » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Special Birthday Countdown » click "UPDATE".
  3. Clear Special Birthday Countdown app cache: Clearing cached data will force your app to retrieve the latest data directly from Special Birthday Countdown servers.
    1. On Android, goto Settings » Apps » Select "Special Birthday Countdown" » click Storage » click "Clear Cache".
  4. Check Special Birthday Countdown app permissions. If any of these permissions required to use your device's features are disenabled, Special Birthday Countdown might not work.
  5. Uninstall and reinstall Special Birthday Countdown. If nothing else has worked, completely uninstall Special Birthday Countdown then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Special Birthday Countdown not working


2. Fix Special Birthday Countdown Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Special Birthday Countdown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Special Birthday Countdown not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Special Birthday Countdown may not be able to connect to the Internet when running in the background.

Reported Issues