Published by Propane Apps on Dec 12, 2023

Report an issue with WiFi Analyzer.
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Why should I report an Issue with WiFi Analyzer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Propane Apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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WiFi Analyzer Customer Insights

1. The vendor needs to sort out their support issues and respond to emails to make it a competitive paid-for App, but other than that, I like it.Best replacement wifi scanner so far for my old android 6 but missing many useful settings - choose graph colors (i.e. can't read dark pink in dark mode) , select 2.4 ghz or 5 gHz band for graph, in list showed 5 gHz frequency instead of channel 0.

2. Lastly, the English translation is weak.I use the Access Points and Channels tabs frequently, and they helped me choose a better channel for my router, which would choose at bootup and then not notice that other routers made the same choice later.

3. The first problem with this app is that the Access Points tab lists several networks as being on channel 0, which doesn't exist.

4. Maybe a wifi speed tester in a pro version.I have had this app for a few weeks now and so far it has helped me with discovering some internet wifi issues and weak signal areas.

5. The ads in my free version are not too intrusive.Vendor seems to not reply to technical questions, which is NOT HELPFUL! Functionally, it is now fairly good and some previous issues with Netmask and sorting is fixed.

6. The second problem is that the Channels tab isn't showing any of the access points near me that are on channels over 100.

7. The network names displayed on the Channels tab's graph are mostly illegible, but the sherbety colors are nice.

8. It seems that the app developer didn't adequately research how channels work in that band.

9. The Access Points tab displays names and other info nicely.

10. Signals and Channels tabs particularly poor.Developer replied and explained the restrictions with Android 9.

11. Needs an option to start on the access points section when you launch the app.Not impressed.

Steps to Troubleshoot & Fix WiFi Analyzer Issues

1. Fix WiFi Analyzer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WiFi Analyzer: Restarting the app will resolve most errors.
  2. Update the WiFi Analyzer App. Here is how:
    1. On Android goto PlayStore » Search for "WiFi Analyzer" » Open WiFi Analyzer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi Analyzer » click "UPDATE".
  3. Clear WiFi Analyzer app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi Analyzer servers.
    1. On Android, goto Settings » Apps » Select "WiFi Analyzer" » click Storage » click "Clear Cache".
  4. Check WiFi Analyzer app permissions. If any of these permissions required to use your device's features are disenabled, WiFi Analyzer might not work.
  5. Uninstall and reinstall WiFi Analyzer. If nothing else has worked, completely uninstall WiFi Analyzer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WiFi Analyzer not working


2. Fix WiFi Analyzer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WiFi Analyzer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WiFi Analyzer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WiFi Analyzer may not be able to connect to the Internet when running in the background.

Reported Issues