Contact SmartOffice Customer Service

Why should I report an Issue with SmartOffice - Doc & PDF Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Artifex Software Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So done with WPS and their noseyness and ads! ... and at last, I seem to have found what I'm looking for! A free, office suite that works! With no ads or ongoing subscription fee! When I find the donate option for you guys I totally will! I've only just started using it and it's not perfect.

2. (Twitter users have drafts that fill up & slow down your Android, so you need to offload.) You would think, if you press EDIT, you would be able to access your clipboard.. but no! You would think, if you press INSERT, you'd be able to insert your clipboard.. but only graphics allowed! A normal text editor responds to a long press by popping up 'cut copy paste' menu.

3. Lately it seems more and more office apps are attempting to "force" you into storing files on to cloud storage rather than leaving them where you can access them full-time on your device.

4. Initial documents are verrrry promising!!! Thank you for this great suite!I've used a lot of office apps on Android.

5. Thank you!!Excellent Office Application, it has none of the bloat nor any of the annoying making multiple copies of the same files all over your device.

6. You get full functionality without a monthly subscription.This is a free fully functioning ad-free office suite.

7. So I've gotta say that I sincerely appreciate that this app's developers are providing such a great ad free office suite for absolutely nothing.

8. From WPS, to Microsoft Office Suit (365), their individual office apps, Google workspace, Polaris office, Andropen Office, Docs to Go, etc.

9. I'll rate it 5* once it's interface has been fixedApp has no text re flow option for Word or PDF documents, only for .txt documents.

10. I've tried quite a few of the other office suites and while most of them do the job well enough, they all either charge you to use them or they're packed full of annoying ads.

11. This office simply wins on speed, compatibility, and having no intrusive ads or nagging subscription notices.

1. Fix SmartOffice Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SmartOffice: Restarting the app will resolve most errors.
2. Update the SmartOffice App. Here is how:
   1. On Android goto PlayStore » Search for "SmartOffice" » Open SmartOffice - Doc & PDF Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartOffice » click "UPDATE".
3. Clear SmartOffice - Doc & PDF Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartOffice servers.
   1. On Android, goto Settings » Apps » Select "SmartOffice - Doc & PDF Editor" » click Storage » click "Clear Cache".
4. Check SmartOffice app permissions. If any of these permissions required to use your device's features are disenabled, SmartOffice might not work.
5. Uninstall and reinstall SmartOffice. If nothing else has worked, completely uninstall SmartOffice then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SmartOffice not working

2. Fix SmartOffice Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SmartOffice be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SmartOffice not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SmartOffice may not be able to connect to the Internet when running in the background.