Published by Pola Malin

Report an issue with Photo In Motion.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Photo In Motion: Cinemagraph effects?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pola Malin to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Photo In Motion Customer Insights

1. After the latest update it does not even start, only errors.!!!I hope you guys have a lawyer because everything you say on there is nothing but Falls advertisement I want to do something and you guys do something totally different I will never ever again means you guys again I'm not happy with your guys's stuff you guys are nothing by a con artist and scammers he shouldn't be charging people for putting stuff on Facebook or nothing or their Polo galleryphoto in motion is the goodVery awful don't ever download itIts good for editsBad, just bad.

Steps to Troubleshoot & Fix Photo In Motion Issues

1. Fix Photo In Motion Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo In Motion: Restarting the app will resolve most errors.
  2. Update the Photo In Motion App. Here is how:
    1. On Android goto PlayStore » Search for "Photo In Motion" » Open Photo In Motion: Cinemagraph effects » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo In Motion » click "UPDATE".
  3. Clear Photo In Motion: Cinemagraph effects app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo In Motion servers.
    1. On Android, goto Settings » Apps » Select "Photo In Motion: Cinemagraph effects" » click Storage » click "Clear Cache".
  4. Check Photo In Motion app permissions. If any of these permissions required to use your device's features are disenabled, Photo In Motion might not work.
  5. Uninstall and reinstall Photo In Motion. If nothing else has worked, completely uninstall Photo In Motion then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo In Motion not working


2. Fix Photo In Motion Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo In Motion be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo In Motion not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo In Motion may not be able to connect to the Internet when running in the background.

Reported Issues