Published by 3dFusionEdge

Report an issue with PanoViewer 360°.
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Why should I report an Issue with PanoViewer 360°?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 3dFusionEdge to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PanoViewer 360° Customer Insights

1. As of October 14, 2021: It can view 360 Images but the scrolling is manual and very slow.Not a good experience.

2. No thanks.Good but you should add more feature like seeing 360 photo by moving my phone ...... Moreover, the control should be more faster.....dont think to download it.

3. Images are stretched and slow scrolling.

Steps to Troubleshoot & Fix PanoViewer 360° Issues

1. Fix PanoViewer 360° Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PanoViewer 360°: Restarting the app will resolve most errors.
  2. Update the PanoViewer 360° App. Here is how:
    1. On Android goto PlayStore » Search for "PanoViewer 360°" » Open PanoViewer 360° » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PanoViewer 360° » click "UPDATE".
  3. Clear PanoViewer 360° app cache: Clearing cached data will force your app to retrieve the latest data directly from PanoViewer 360° servers.
    1. On Android, goto Settings » Apps » Select "PanoViewer 360°" » click Storage » click "Clear Cache".
  4. Check PanoViewer 360° app permissions. If any of these permissions required to use your device's features are disenabled, PanoViewer 360° might not work.
  5. Uninstall and reinstall PanoViewer 360°. If nothing else has worked, completely uninstall PanoViewer 360° then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PanoViewer 360° not working


2. Fix PanoViewer 360° Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PanoViewer 360° be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PanoViewer 360° not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PanoViewer 360° may not be able to connect to the Internet when running in the background.

Reported Issues