Published by PandaVPN Studio on Oct 16, 2024

Report an issue with PandaVPN Pro.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PandaVPN Pro - Fast Secure VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PandaVPN Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PandaVPN Pro - Fast Secure VPN image 1 contact PandaVPN Pro - Fast Secure VPN image 2

PandaVPN Pro Customer Insights

1. I have already paid for the January subscription but still do not have access.... the first time i ask for some assistance.... it was no help at all... the refresh button didn't do anything... until that month lapsed, and i was charged the for the next month... very disappointing.Very reliable and accesible price.

2. Advertises itself as a good China and/or bit torrent VPN but I've been able to connect maybe 1 time out of a hundred.

3. Has apply for deleting account for almost 2 weeks but no response.Most of the servers doesn’t work, when I select those servers (ex.

4. The customer service is excellent, I payed double membership by accident and they were quick to refund my money.

5. I also asked for México servers and after a few weeks they updated and added several other American countries.

6. But when I change the server and connect to different servers (ex.

7. It's quite frustrating to keep switching servers for a good connection.

8. But two to three weeks into the paid service I experienced issues with connecting to the server.

9. I use in China & have no problem to connect Facebook and YouTube.

10. I can't connect to any servers at all and it disconnects whenever I tried to connect again.

11. But the customer service is satisfactory.this is the SECOND time this happened.

Steps to Troubleshoot & Fix PandaVPN Pro Issues

1. Fix PandaVPN Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PandaVPN Pro: Restarting the app will resolve most errors.
  2. Update the PandaVPN Pro App. Here is how:
    1. On Android goto PlayStore » Search for "PandaVPN Pro" » Open PandaVPN Pro - Fast Secure VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PandaVPN Pro » click "UPDATE".
  3. Clear PandaVPN Pro - Fast Secure VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from PandaVPN Pro servers.
    1. On Android, goto Settings » Apps » Select "PandaVPN Pro - Fast Secure VPN" » click Storage » click "Clear Cache".
  4. Check PandaVPN Pro app permissions. If any of these permissions required to use your device's features are disenabled, PandaVPN Pro might not work.
  5. Uninstall and reinstall PandaVPN Pro. If nothing else has worked, completely uninstall PandaVPN Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PandaVPN Pro not working


2. Fix PandaVPN Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PandaVPN Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PandaVPN Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PandaVPN Pro may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer