Published by orbitz.com on Nov 22, 2024

Report an issue with Orbitz Hotels & Flights.
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Why should I report an Issue with Orbitz Hotels & Flights?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of orbitz.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Orbitz Hotels & Flights

1. Plus, join Orbitz Rewards and start earning Orbucks on your flight and hotel bookings that you can instantly redeem on hotels in the app. -Plus find last-minute hotel rooms nearby and save 30% with mobile exclusive deals! - Last minute hotel bookings welcome and free cancellation available! - Pay when you book or when you arrive at the hotel. - Find hotels, motels, and inns around you on an easy-to-use map view. - Review descriptions, photos, user ratings, and amenities from verified hotel guests. - Securely store your payment details for faster, easier, and safe bookings. - Save even more on your flight with our combined one-way fares and get a single price for two separately issued tickets. - Sort flights by price, time, or duration from any airline. - Enter a departure date and destination, and your trip-ready. Book now! - Search thousands of cars to find cheap, quality rentals.

2. Subject to the restrictions set out in these terms and conditions, the 10% promotion code may be applied to a qualifying stand-alone hotel (not a hotel booking in combination with any other product such as flight + hotel, or flight + hotel + car) booked on a mobile device or the Orbitz app by March 31, 2023, for 1 or more nights for travel by September 30, 2023.

3. Save big when you book in-app! - Plan round trip rentals from any airport in the world to make your vacation, holiday or getaway a total breeze. - View your record locator, gate information, and upcoming trip details on the go. - Plan your own vacation packages with activities, hotels, cars, and more.

4. The promotion code cannot be redeemed against taxes, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer.

5. The Orbitz app lets you quickly and easily search and book flights, hotels, rental cars, activities.

6. Promotion codes are non-transferable, not for resale, and cannot be combined with other offers or used for any booking previously made.

7. Customers are limited to one redemption of this promotion code and up to a maximum savings of $150 per booking.

8. Usual booking terms and conditions apply ( ) and all bookings are subject to availability.

9. Qualifying bookings instantly receive 10% off at check-out through the use of the promotion code.

10. Orbitz reserves the right to change or limit the promotion in its sole discretion.

11. Orbitz is the #1 way to book travel on your mobile device.

Orbitz Hotels & Flights Customer Insights

1. The not-so good thing is, that the virtual agent only has a few lines of conversation in its program, causing some frustration when it replies in a broken-record style of conversation: "Please enter the itinerary number associated with this booking.

2. Best app I've ever used w/ many hotels and flight choices a great prices! Lately it's been very slow loading to access hotel lists, and the maps continuously crash when trying to enlarge or move around.

3. It's not an app issue, just different companies have different policies.Hotels and Flights ,and Cars, are so easy to find within your parameters.

4. In fact, it would be a one-star problem except other things are very good about the app, so you get 3 stars.Convoluted policies that sometimes conflict with hotel policies.

5. I would recommend calling places ahead of time to see if they require deposits for different payment types.

6. What I like especially is when choosing flights, the screen is very organized, so that it's easy to sort through all the info, including total fees.

7. I like to view the map and then get as close to the venue I'm visiting but once you click one property it stays at the bottom third of the screen and you can't get back to whole map view unless you do a search this area again.

8. You add something..nothing happens, deja vu.I find so many great deals with this app on hotels and rental cars.

9. Now, please enter the last four digits of the card used for purchase or the email address associated with this account, (improv).

10. I mean, easy to buy but a nightmare when things go different than schedule.

11. Do not buy tickets through Orbitz, they start "disconnecting" from the chat, say "not able to work on" a ticket.

Steps to Troubleshoot & Fix Orbitz Hotels & Flights Issues

1. Fix Orbitz Hotels & Flights Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Orbitz Hotels & Flights: Restarting the app will resolve most errors.
  2. Update the Orbitz Hotels & Flights App. Here is how:
    1. On Android goto PlayStore » Search for "Orbitz Hotels & Flights" » Open Orbitz Hotels & Flights » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Orbitz Hotels & Flights » click "UPDATE".
  3. Clear Orbitz Hotels & Flights app cache: Clearing cached data will force your app to retrieve the latest data directly from Orbitz Hotels & Flights servers.
    1. On Android, goto Settings » Apps » Select "Orbitz Hotels & Flights" » click Storage » click "Clear Cache".
  4. Check Orbitz Hotels & Flights app permissions. If any of these permissions required to use your device's features are disenabled, Orbitz Hotels & Flights might not work.
  5. Uninstall and reinstall Orbitz Hotels & Flights. If nothing else has worked, completely uninstall Orbitz Hotels & Flights then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Orbitz Hotels & Flights not working


2. Fix Orbitz Hotels & Flights Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Orbitz Hotels & Flights be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Orbitz Hotels & Flights not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Orbitz Hotels & Flights may not be able to connect to the Internet when running in the background.

Reported Issues