Contact SUPER DRUM Customer Service

Why should I report an Issue with SUPER DRUM - Play Drum!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Opala Studios to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This isn't a complaint but a question, when recording along with a track, is there anyway I can get the drums only without the backing track? And I think everything sounds great, I just wish I could change the sound of the snare.

2. Stay cool, guys !! ✌️Great app, great idea and love the fact that I can play along to songs 😃👍but I'm still getting lag when I press the drum.

3. So I understand the volume will always be the same.Please improve the sound of the 'Ride' and 'Bell' because they seem too low to actually be heard if they are played with the other parts of the drum.

4. Probably the best drumming app out there (that I've tried) the sound of the ride bell changes, unlike the real drum app! Love that.

5. Could you have it on the exterior of the snare so it could be much easier to do rolls and not hit the rim when trying to hit the snare and also could you add the volume for hihat and everything so that it's easy to adjust the sounds.

6. Overall, the drum sounds are okay, just need to improve the app so that we won't be experiencing slight delays.This drum is the best.

7. 🙄😒Too much of a time delay between tap and sound and when it comes to keeping a Rhythm than the rhythm is off when the sound is delayed after the execution of the tap.

8. I love the sounds but there's one little thing I'm having trouble with.The rimshort is too close to the snare.

9. The only thing I dont like is the way cymbals react to swelling - I wish they didnt reset the sample every time.

10. But when its time to play even if I hit the snare on specific part.

11. But, when I clicked allow button at storage permission, my music file at mp3 didn't appear at this update.

1. Fix SUPER DRUM Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SUPER DRUM: Restarting the app will resolve most errors.
2. Update the SUPER DRUM App. Here is how:
   1. On Android goto PlayStore » Search for "SUPER DRUM" » Open SUPER DRUM - Play Drum! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUPER DRUM » click "UPDATE".
3. Clear SUPER DRUM - Play Drum! app cache: Clearing cached data will force your app to retrieve the latest data directly from SUPER DRUM servers.
   1. On Android, goto Settings » Apps » Select "SUPER DRUM - Play Drum!" » click Storage » click "Clear Cache".
4. Check SUPER DRUM app permissions. If any of these permissions required to use your device's features are disenabled, SUPER DRUM might not work.
5. Uninstall and reinstall SUPER DRUM. If nothing else has worked, completely uninstall SUPER DRUM then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SUPER DRUM not working

2. Fix SUPER DRUM Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SUPER DRUM be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SUPER DRUM not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SUPER DRUM may not be able to connect to the Internet when running in the background.