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Why should I report an Issue with My Waypoints - KML KMZ GPX Rea?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Waypoints Customer Insights

1. As Google doesn't let you search your my maps or my places data I just export to .gpx and use this app to search my database of over 3000 points to navigate.nice app, suggest to have the list / group for different view points setFastest and best app Today I installed and uninstalled 4-5 apps by using This is the fastest app for kmz file official work Thanks alot Good work guys 👍No option to export anything in any format.Does not work with kmz files.

2. I share waypoints multiple times per day at work and this feature not working is a big deal.

3. Samsung Galaxy S21 , everytime I click the share button the app crashes.

4. Coworker has a IPhone and the share feature works fine.

5. I even purchased the app thinking that might fix the problem but it didn't.Just what i was looking for.

Steps to Troubleshoot & Fix My Waypoints Issues

1. Fix My Waypoints Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Waypoints: Restarting the app will resolve most errors.
  2. Update the My Waypoints App. Here is how:
    1. On Android goto PlayStore » Search for "My Waypoints" » Open My Waypoints - KML KMZ GPX Rea » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Waypoints » click "UPDATE".
  3. Clear My Waypoints - KML KMZ GPX Rea app cache: Clearing cached data will force your app to retrieve the latest data directly from My Waypoints servers.
    1. On Android, goto Settings » Apps » Select "My Waypoints - KML KMZ GPX Rea" » click Storage » click "Clear Cache".
  4. Check My Waypoints app permissions. If any of these permissions required to use your device's features are disenabled, My Waypoints might not work.
  5. Uninstall and reinstall My Waypoints. If nothing else has worked, completely uninstall My Waypoints then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Waypoints not working


2. Fix My Waypoints Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Waypoints be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Waypoints not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Waypoints may not be able to connect to the Internet when running in the background.

Reported Issues

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