Published by Syngenta Agro AG on Nov 12, 2024

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Why should I report an Issue with Cropwise Operations?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Syngenta Agro AG to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Cropwise Operations

1. Also, Cropwise Operations application gives ability for agronomists to create reports for their fields (with photos and text notes) that could be synced with Cropwise Operations site.

2. Cropwise Operations is a satellite field management system that facilitates remote monitoring of agricultural land.

3. Cropwise Operations application was designed for agronomists and management of agricultural companies.

4. It gives the access to main information about fields, satellite images, status of agricultural works, current weather data, field status reports, etc.

5. The System provides real-time updates on current field and crop conditions, determines vegetation levels and identifies problem areas, delivers precise weather forecasts.

6. Cropwise Operations application is free, but available only for Cropwise Operations Users ( ).

7. Once synced, application could work offline, without Internet access.

8. If you are interested in Cropwise Operations service — please, contact our sales managers ( ).

Cropwise Operations Customer Insights

1. How to sing up no option available only login option availableI appload now use then share experienceThe Cropio platform is the best I ever tested.

2. The crop heatmaps and yield estimation provides excellent value in crop protection.Works well and updates are frequent.

3. Although it does not offer the full functionality of the web and interface nor does it show all the information.

Steps to Troubleshoot & Fix Cropwise Operations Issues

1. Fix Cropwise Operations Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cropwise Operations: Restarting the app will resolve most errors.
  2. Update the Cropwise Operations App. Here is how:
    1. On Android goto PlayStore » Search for "Cropwise Operations" » Open Cropwise Operations » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cropwise Operations » click "UPDATE".
  3. Clear Cropwise Operations app cache: Clearing cached data will force your app to retrieve the latest data directly from Cropwise Operations servers.
    1. On Android, goto Settings » Apps » Select "Cropwise Operations" » click Storage » click "Clear Cache".
  4. Check Cropwise Operations app permissions. If any of these permissions required to use your device's features are disenabled, Cropwise Operations might not work.
  5. Uninstall and reinstall Cropwise Operations. If nothing else has worked, completely uninstall Cropwise Operations then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cropwise Operations not working


2. Fix Cropwise Operations Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cropwise Operations be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cropwise Operations not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cropwise Operations may not be able to connect to the Internet when running in the background.

Reported Issues