Published by Nordic Usability GmbH on Jan 6, 2024

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Why should I report an Issue with Jiffy - Time tracker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Nordic Usability GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Jiffy Customer Insights

1. I'm trying TO NOT CHEAT! IF you work in sub-zero temps, and don't want to remove your gloves and dig out your phone to hit a button right on time...you should be able to start 5 minutes earlier while warm and inside.Great overall, the only issue so far is that I can't seem to take a project and turn it into a task of another project.

2. I love the ease of usage, the dashboards, the weekly time table and daily agenda view, the split of your client (as I use it for my personal, work, and side-hustle time tracking - whether it be productive or non-productive), the dark theme, and the backup and export function.

3. Hit the start shift/break button and it's hit or miss- sometimes it's perfect, other times it says it's going to overwrite an entry and i can only delete and manually enter times, but i can't manually enter a break..BEST TIME TRACKING APP EVER.

4. It used to show up as a pause button, but now looks like a dot that can pause and restart your time.(UPDATED REVIEW) After communicating with the developer he was able to create a custom fix that addressed the problem I was having creating shortcuts.

5. +! one tiny thing I would love: if I could set the notification to not only display the counting duration of the current entry but of the total time spent on that item (for that day or that week or whatever my goal might be).

6. I highly recommend it.Great time tracking app with enough features I still need, but not a load of picky details i won't use.

7. Perfect example of an app that does one thing and does it exceptionally well.This is by far the best time tracking app I could find for the moment.

8. This is a really good time tracking app even without the sync feature enabled.

9. + you can start and stop a new time entry with just one click via the widgets and notifications and that works consistently, fast and smoothly.

10. Developer response was I must be trying to "cheat" if I want to pick time in future.

11. An annoying notification pops up anytime I'm not currently logging work time, and when I swipe it away it comes right back.

Steps to Troubleshoot & Fix Jiffy Issues

1. Fix Jiffy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Jiffy: Restarting the app will resolve most errors.
  2. Update the Jiffy App. Here is how:
    1. On Android goto PlayStore » Search for "Jiffy" » Open Jiffy - Time tracker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jiffy » click "UPDATE".
  3. Clear Jiffy - Time tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Jiffy servers.
    1. On Android, goto Settings » Apps » Select "Jiffy - Time tracker" » click Storage » click "Clear Cache".
  4. Check Jiffy app permissions. If any of these permissions required to use your device's features are disenabled, Jiffy might not work.
  5. Uninstall and reinstall Jiffy. If nothing else has worked, completely uninstall Jiffy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Jiffy not working


2. Fix Jiffy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Jiffy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Jiffy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Jiffy may not be able to connect to the Internet when running in the background.

Reported Issues