Contact Nintendo Switch Online Customer Service

Why should I report an Issue with Nintendo Switch Online?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nintendo Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. By using the app, your voice-chat status will be automatically synced with the game status—and in games that support team battles, like Splatoon 3, you can choose to chat with just the players who are on your team. ● Nintendo Account age 13+ required to access some online features, including voice chat and social-networking services. ● Nintendo Switch Online membership (sold separately) required to use certain features. ● Nintendo Switch system and compatible Nintendo Switch software required to use voice chat and other features.

2. Note: A Nintendo Switch Online membership (sold separately) is required to use certain features of this app.

3. The Nintendo Switch Online app enhances your online gameplay experience on your Nintendo Switch™ system.

4. Note: Some friend features, like adding friends, can only be accessed from a Nintendo Switch system.

5. With this app, you can access game-specific services, view your online friends, and use voice chat during online play—all of which allow you to get even more out of online play.

6. Nintendo Switch Online is not available in all countries. Terms apply.

7. From this app, you can join in on voice chat while playing supported software online.

8. You can see which of your friends are online from your smartphone—and which games they're playing.

9. You can even send friend requests right from the app!

10. QR Code is a registered trademark of DENSO WAVE INCORPORATED in JAPAN and other countries.

1. This far into the Switch's life, we should have been been able to message our friends, have game hubs, use voice chat from the console instead of the app, and over more features for a paid subscription.

2. This app is good at what it does, but It proposes a problem: "What if I want to voice chat with my friends?" That might sound simple, just text them on discord or something, but what if you only know them on the switch? You can't communicate to them AT.

3. It needs an option to message or call your Switch friends.Not how voice chat should have to be done, and useless otherwise.

4. A few games offer a wider variety of online chat options which can be useful, but I just don't see why at the very least switch doesn't take Bluetooth headsets and just save all the headache.I've downloaded a lot of awful apps in the past, but this is objectively the most useless app I've even downloaded.

5. I'm not sure what could have caused this, but please fix it if you can.For what it is, it works fine, and the only main issue I really have with it so far is that you have to be playing a game online before you can connect the voice call to your friends.

6. That being said, this could have been avoided if controllers such as the Pro Controller supported microphone input and stream to the game audio into your headset like the built in Xbox voice chat does.

7. You can both use the app when playing the same game, but when it comes down to it, if you don't have this individual on Discord, you can't use the Switch app to message or call them, so it's as good as worthless unless, by chance, both of you are playing the same game online and are also using the Switch app.

8. There could've been a feature that let us edit our profiles, check playtime and stats for certain games, and most importantly chat with or add friends when we don't have our switches with us.

9. That's it.I love using this app to communicate with friends while playing Smash Ultimate or Animal Crossing, but the latest update has a few some issues.

10. Other than that, it's fairly sparse.An application that claims it's meant for communicating with your Switch friends, but falls flat on that sole purpose.

11. There are various apps that allows voice chat already, there could've been so many features that made this interesting.

1. Fix Nintendo Switch Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nintendo Switch Online: Restarting the app will resolve most errors.
2. Update the Nintendo Switch Online App. Here is how:
   1. On Android goto PlayStore » Search for "Nintendo Switch Online" » Open Nintendo Switch Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nintendo Switch Online » click "UPDATE".
3. Clear Nintendo Switch Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Nintendo Switch Online servers.
   1. On Android, goto Settings » Apps » Select "Nintendo Switch Online" » click Storage » click "Clear Cache".
4. Check Nintendo Switch Online app permissions. If any of these permissions required to use your device's features are disenabled, Nintendo Switch Online might not work.
5. Uninstall and reinstall Nintendo Switch Online. If nothing else has worked, completely uninstall Nintendo Switch Online then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nintendo Switch Online not working

2. Fix Nintendo Switch Online Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nintendo Switch Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nintendo Switch Online not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nintendo Switch Online may not be able to connect to the Internet when running in the background.