Contact Nintendo Switch Online Customer Service

Why chat with our AI Nintendo Switch Online Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Nintendo Switch Online.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. This far into the Switch's life, we should have been been able to message our friends, have game hubs, use voice chat from the console instead of the app, and over more features for a paid subscription.

2. This app is good at what it does, but It proposes a problem: "What if I want to voice chat with my friends?" That might sound simple, just text them on discord or something, but what if you only know them on the switch? You can't communicate to them AT.

3. It needs an option to message or call your Switch friends.Not how voice chat should have to be done, and useless otherwise.

4. A few games offer a wider variety of online chat options which can be useful, but I just don't see why at the very least switch doesn't take Bluetooth headsets and just save all the headache.I've downloaded a lot of awful apps in the past, but this is objectively the most useless app I've even downloaded.

5. I'm not sure what could have caused this, but please fix it if you can.For what it is, it works fine, and the only main issue I really have with it so far is that you have to be playing a game online before you can connect the voice call to your friends.

6. That being said, this could have been avoided if controllers such as the Pro Controller supported microphone input and stream to the game audio into your headset like the built in Xbox voice chat does.

7. You can both use the app when playing the same game, but when it comes down to it, if you don't have this individual on Discord, you can't use the Switch app to message or call them, so it's as good as worthless unless, by chance, both of you are playing the same game online and are also using the Switch app.

8. There could've been a feature that let us edit our profiles, check playtime and stats for certain games, and most importantly chat with or add friends when we don't have our switches with us.

9. That's it.I love using this app to communicate with friends while playing Smash Ultimate or Animal Crossing, but the latest update has a few some issues.

10. Other than that, it's fairly sparse.An application that claims it's meant for communicating with your Switch friends, but falls flat on that sole purpose.

11. There are various apps that allows voice chat already, there could've been so many features that made this interesting.

1. Fix Nintendo Switch Online Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nintendo Switch Online: Restarting the app will resolve most errors.
2. Update the Nintendo Switch Online App. Here is how:
   1. On Android goto PlayStore » Search for "Nintendo Switch Online" » Open Nintendo Switch Online » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nintendo Switch Online » click "UPDATE".
3. Clear Nintendo Switch Online app cache: Clearing cached data will force your app to retrieve the latest data directly from Nintendo Switch Online servers.
   1. On Android, goto Settings » Apps » Select "Nintendo Switch Online" » click Storage » click "Clear Cache".
4. Check Nintendo Switch Online app permissions. If any of these permissions required to use your device's features are disenabled, Nintendo Switch Online might not work.
5. Uninstall and reinstall Nintendo Switch Online. If nothing else has worked, completely uninstall Nintendo Switch Online then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nintendo Switch Online not working

2. Fix Nintendo Switch Online Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nintendo Switch Online be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nintendo Switch Online not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nintendo Switch Online may not be able to connect to the Internet when running in the background.