Contact Scan News Customer Service

Why should I report an Issue with Scan News: Learn English?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of nextmining to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. and there is no way to share the news...dictionary area needs cropping of unnecessary bar of searched word alongwith the status bar of the name of the dictionary.In a nutshell, it should only tell the meaning,nothing else than that.

2. Alongside the time span for the black popup should be allowed extensionHi, please update to new version.

3. but there needs to be some improvement like saving the current page or editorial.

4. excellent app.

1. Fix Scan News Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Scan News: Restarting the app will resolve most errors.
2. Update the Scan News App. Here is how:
   1. On Android goto PlayStore » Search for "Scan News" » Open Scan News: Learn English » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Scan News » click "UPDATE".
3. Clear Scan News: Learn English app cache: Clearing cached data will force your app to retrieve the latest data directly from Scan News servers.
   1. On Android, goto Settings » Apps » Select "Scan News: Learn English" » click Storage » click "Clear Cache".
4. Check Scan News app permissions. If any of these permissions required to use your device's features are disenabled, Scan News might not work.
5. Uninstall and reinstall Scan News. If nothing else has worked, completely uninstall Scan News then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Scan News not working

2. Fix Scan News Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Scan News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Scan News not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Scan News may not be able to connect to the Internet when running in the background.