Contact Easy Japanese News Reader Customer Service

Why should I report an Issue with Easy Japanese News Reader?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Fapril Labs to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can't keep holding up the phone all the time while trying to work.The audio cannot be played since March.I love being able to read about Japanese culture and improve my reading skills.

2. I remember earlier their use to be big contents and it also drives to the translated page.Can u please let me know about this.Easy to unstd, & easy to learn Japanese language, esp, for foreign ppl like me Pls update yr users, once the apps has any upgrade versionI love this app but recently it keep crashed and closed by itself.

3. Also add a search function for stories and for N levels.I wonder what is the problem, every time i lie my phone down on the table and play any of the video or audio, it just stops and takes me back to the previous page.

4. Thank you very much!Kept crashing or closing on me just downloaded the app! I had the older version & it said this was the new one I thought hey why not? No idea why or what happened I couldn't do anything! It closed 7 times on me!Crashes when any article is opened.

5. A person learning will not always know when one word starts or ends since there are generally no spaces in Japanese.

6. Audio bar to go down as your scroll: this is so I can pause the audio and stay where i am in the text.Bare bones.

7. At one point a kana could be the ending to a kanji, it could be it's own word or even just a particle.

8. After clicking a word I would like the app to go back to the article i was reading rather than home.

9. Good for practice reading, some of it is quite accessible for beginner readers.

10. Update: now 6 months and still crashing.I want to know, why the content is so less.

11. There are many words that will only or usually be written in kana, but you do not allow those to be looked up.

1. Fix Easy Japanese News Reader Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Easy Japanese News Reader: Restarting the app will resolve most errors.
2. Update the Easy Japanese News Reader App. Here is how:
   1. On Android goto PlayStore » Search for "Easy Japanese News Reader" » Open Easy Japanese News Reader » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Easy Japanese News Reader » click "UPDATE".
3. Clear Easy Japanese News Reader app cache: Clearing cached data will force your app to retrieve the latest data directly from Easy Japanese News Reader servers.
   1. On Android, goto Settings » Apps » Select "Easy Japanese News Reader" » click Storage » click "Clear Cache".
4. Check Easy Japanese News Reader app permissions. If any of these permissions required to use your device's features are disenabled, Easy Japanese News Reader might not work.
5. Uninstall and reinstall Easy Japanese News Reader. If nothing else has worked, completely uninstall Easy Japanese News Reader then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Easy Japanese News Reader not working

2. Fix Easy Japanese News Reader Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Easy Japanese News Reader be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Easy Japanese News Reader not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Easy Japanese News Reader may not be able to connect to the Internet when running in the background.