Published by 4English Team

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Why should I report an Issue with 4English: Learn English via News, Videos, Podcasts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 4English Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

4English Customer Insights

1. In any place there is ability to generate flashcard with a proposed list of meanings and examples, awesome! A few notes, add ability to: .reduce playback speed of youtube videos .translate not just one word from subtitles but a few (whole sentence becomes an axample in saved flashcard, awesome!) .save a few examples from suggested list to flashcard, not just one .add fields for synonyms and native wordThe most amazing English learning app you could ever find.

2. - should add more games for reviewing vocab(synonyms, matching, fill in the blank, speaking, play an audio and users have to transcribe the word,..) - design the process of repeat vocab => learners can remember new words.I find this app useful.

3. The screen is still display at this time.This app need a lot of improvement, it keep crashing every time when I search a word in the dictionary and the dictionary takes a lot of time to show meaning of a word.

4. Indeed, there are certain articles in the sources( the guardian,...) not available on the apps The thing need to improve the most is the review vocabulary section.

5. One minor problem is that pictures in Postcards' section cannot be shown.I have noticed that the vocab search in the news section is not working anymore.

6. But one thing inconvenient happens when I look up a word in dict., then I wanna search another word, I have to back to homepage and press dict.

7. But the app is good, it is good app to learn english through video, podcasts and news.

8. Thank you!Awesome app, video and audio are with subtitles, reading and dictionaries.

9. When I try to search a word, I got one result only which is "no data".

10. It has everything I ever needed, from the podcasts (with scripts y'all) to the news covering every aspect in life.

11. Hmm, you should add some games or some listening exercises for user to practice, review and improve the skills more.

Steps to Troubleshoot & Fix 4English Issues

1. Fix 4English Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 4English: Restarting the app will resolve most errors.
  2. Update the 4English App. Here is how:
    1. On Android goto PlayStore » Search for "4English" » Open 4English: Learn English via News, Videos, Podcasts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 4English » click "UPDATE".
  3. Clear 4English: Learn English via News, Videos, Podcasts app cache: Clearing cached data will force your app to retrieve the latest data directly from 4English servers.
    1. On Android, goto Settings » Apps » Select "4English: Learn English via News, Videos, Podcasts" » click Storage » click "Clear Cache".
  4. Check 4English app permissions. If any of these permissions required to use your device's features are disenabled, 4English might not work.
  5. Uninstall and reinstall 4English. If nothing else has worked, completely uninstall 4English then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 4English not working


2. Fix 4English Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 4English be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 4English not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 4English may not be able to connect to the Internet when running in the background.

Reported Issues