Published by ZEELOOL on Sep 26, 2024

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Why should I report an Issue with Zeelool - AR Try On Glasses?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ZEELOOL to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Zeelool - AR Try On Glasses image 1 contact Zeelool - AR Try On Glasses image 2

About Zeelool - AR Try On Glasses

1. Whether you're a student, a professional, a fashionista or a parent, we can find the exclusive glasses for you. - Starting at $7 for glasses, plus $5 off your first order. - 2000+ fashionable frames, there's always something for you! - Prescription Glasses, Anti-Blue Light Glasses, Kids Glasses, Sports Glasses and more! - Find your favorite frames at the click of a button with AR Try-On! - Shop now, pay later!

2. Choose Afterpay or Klarna to pay in 4 interest-free installments! - Join the live chat room and get exclusive sartorial advice from fashionistas! - Free shipping on orders over $69, 365 day quality guarantee!

3. For anyone with a need for glasses, wearing a pair of affordable, well made glasses should not be a difficult task.

4. Zeelool just offers an opportunity for this dying need of yours.

5. Don't wait any longer and download the ZEELOOL APP today.

6. You will love our products and our service.

7. Join us and see the world in a new light!

Zeelool Customer Insights

1. I also had to reload my image with each new frame.No returns! Cute frames and cheap prices but! Like many other reviews returning doesnt seem to be an option since you need to contact them to start a return and they dont return e mails and ive tried to call SEVERAL times only to wait 5+ minutes and i get hung up on.

2. My frames came warped, so i gently tried to flatten them, and the lense popped out.Spammed with pop-ups every time you open the app.

3. I take a photo of myself, and then once I accept it, it rerouted me back to the home page.Right after I bought my first pair of glasses, the app started gliching.

4. Edit: 20 April - I updated the app and tried to take a photo to use for trying on the glasses.

5. I keep trying upload a photo of myself for the glasses not available in AR try-on.

6. I tell everyone I see wearing glasses about Zeelool! I have 4 pair and am ordering 2 more! I'm addicted!! lol!Great quality glasses.

7. Still doesn't work; it just shuts down the page and sends it back to the main screen.It's complicated to use when it comes to trying to put in your prescription, it jumps around.

8. You have to click tiny Xs to close them so you can actually use the app.Zeelool is one of the best things that ever happened to me! Their glasses are stylish, high quality and unbelievably inexpensive.

9. Very annoying.I'm using Android Google Pixel 3 ~ the try on feature didn't work online; it wouldn't upload my picture.

10. There's not enough glasses frames to really choose from especially if you're more conservative person.

11. I am still trying to figure out features of the website vs the app.Try on feature does not work.

Steps to Troubleshoot & Fix Zeelool Issues

1. Fix Zeelool Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Zeelool: Restarting the app will resolve most errors.
  2. Update the Zeelool App. Here is how:
    1. On Android goto PlayStore » Search for "Zeelool" » Open Zeelool - AR Try On Glasses » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Zeelool » click "UPDATE".
  3. Clear Zeelool - AR Try On Glasses app cache: Clearing cached data will force your app to retrieve the latest data directly from Zeelool servers.
    1. On Android, goto Settings » Apps » Select "Zeelool - AR Try On Glasses" » click Storage » click "Clear Cache".
  4. Check Zeelool app permissions. If any of these permissions required to use your device's features are disenabled, Zeelool might not work.
  5. Uninstall and reinstall Zeelool. If nothing else has worked, completely uninstall Zeelool then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Zeelool not working


2. Fix Zeelool Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Zeelool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Zeelool not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Zeelool may not be able to connect to the Internet when running in the background.

Reported Issues