Contact Calgary Herald ePaper Customer Service

Why should I report an Issue with Calgary Herald ePaper?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Postmedia Network INC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Calgary Herald ePaper is a complete digital replica of the printed edition that includes all the stories, features, photos and artwork just as it is in print.

2. The easy to use interface lets you flip leisurely through the pages like a newspaper, or conduct searches and share articles with friends like a website.

3. Whether you are at home, work or on the go you can enjoy your ePaper delivered on your favourite device.

1. For example, why do the comments only appear every three or four days? Why is zooming so clumsy? Reading this paper would be so much better if only they would address these issues.One of the worst apps I've seen.

2. Easy and convenient to read on one's device especially since we were having delivery issues with the printed edition.Continuosly stops displaying comments, requiring reinstalling to correct.

3. Optimize let's me read a whole article without flipping pagesWith latest update you have to sign out ever morning and sign back in or you get notification "cannot connect to network".

4. Still worth a zero 10/7/2021 after three days having to reinstall.

5. Now I am rarely able to download the paper and when I can, the graphics are poor.Most days works fine.

6. I highly recommend the Calgary Herald paper.I love the content when I can read it.

7. Paper support claims nothing is wrong with the app.App is cumbersome to use, limited in choice and application, and slow to respond.

8. Have to uninstall and reinstall to get it to work.Love getting my ePaper first thing in the morning where ever I go.

9. Three days I had to reinstall this week.

10. When you're in the business of communications, not having an effective Ap is unacceptable.App was great until latest updates.

11. The layout is great, just like reading an actual paper.

1. Fix Calgary Herald ePaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Calgary Herald ePaper: Restarting the app will resolve most errors.
2. Update the Calgary Herald ePaper App. Here is how:
   1. On Android goto PlayStore » Search for "Calgary Herald ePaper" » Open Calgary Herald ePaper » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calgary Herald ePaper » click "UPDATE".
3. Clear Calgary Herald ePaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Calgary Herald ePaper servers.
   1. On Android, goto Settings » Apps » Select "Calgary Herald ePaper" » click Storage » click "Clear Cache".
4. Check Calgary Herald ePaper app permissions. If any of these permissions required to use your device's features are disenabled, Calgary Herald ePaper might not work.
5. Uninstall and reinstall Calgary Herald ePaper. If nothing else has worked, completely uninstall Calgary Herald ePaper then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Calgary Herald ePaper not working

2. Fix Calgary Herald ePaper Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Calgary Herald ePaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Calgary Herald ePaper not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Calgary Herald ePaper may not be able to connect to the Internet when running in the background.