Contact Nero Streaming Player Pro Customer Service

Why should I report an Issue with Nero Streaming Player Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nero AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I'm uninstalling the app and won't purchase Nero software again until they drop the subscription fee.A nice and simple casting service that basically works, unlike many I have tried! The best feature for me is that you can select files in another app, such as gallery, and then share/send to Nero Streamer and they will play as a slideshow on your DNLA, Chromecast etc renderer/display.

2. Since that 'VIP' package cannot be purchased but only rented by forking over ever more dough month after month, year after year, I searched and found two functionally superior competitor products that cost less to buy forever than what this milkingware will set you back within two years.

3. Consequently, I switched to the better alternatives and uninstalled this cash grabDon't bother paying for the pro version because they just replace the ads with their own to induce you to upgrade to a payed plan.

4. I paid for the 'Pro' version, but the publisher later decided to demand an additional subscription for all interesting features.

5. And this is NOT a FULL version, its a scam! To have full streaming you have to buy VIP version, pro isn't enough!This app does not decode wma files.

6. Shows servers while scanning but wiem i choose to play from PC or NAS, shows 0 servers despite it found three.

7. Then I tried casting a video on my device.

8. A quick flash of the app is the only thing.I tried using this to cast YouTube.

9. Trying to find the video I wanted was time consuming and difficult and I finally gave up.

10. It's just as slow and annoying as the free version.I did love this app.

11. It played on the TV and my device at the same time but they played differently and it was a mess and I had to stop.

1. Fix Nero Streaming Player Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Nero Streaming Player Pro: Restarting the app will resolve most errors.
2. Update the Nero Streaming Player Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Nero Streaming Player Pro" » Open Nero Streaming Player Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nero Streaming Player Pro » click "UPDATE".
3. Clear Nero Streaming Player Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Nero Streaming Player Pro servers.
   1. On Android, goto Settings » Apps » Select "Nero Streaming Player Pro" » click Storage » click "Clear Cache".
4. Check Nero Streaming Player Pro app permissions. If any of these permissions required to use your device's features are disenabled, Nero Streaming Player Pro might not work.
5. Uninstall and reinstall Nero Streaming Player Pro. If nothing else has worked, completely uninstall Nero Streaming Player Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Nero Streaming Player Pro not working

2. Fix Nero Streaming Player Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Nero Streaming Player Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Nero Streaming Player Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Nero Streaming Player Pro may not be able to connect to the Internet when running in the background.