Contact Rally Credit Union Customer Service

Why chat with our AI Rally Credit Union Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Rally Credit Union.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Very disappointed that I can't have access to bank account though appEvery since the name change my app just shows "Point of Sale Withdraw" I have to click on each one individually to see where the purchase is from.

2. We have every right to know exactly what you are putting on our cellphones with an upgrade and if we don't like / accept the content of the upgrade we don't have a choice but to accept it if we want to keep using online banking.

3. Staying positiveI've never had an issue before when it was navy army now the switch to rally never seems to work and uninstalling it to reinstall doesn't help either.

4. It looks very fishy that you keep us in the dark like this and leave us no choice.I really have not had a bad experience with Navy Army or now Rally.

5. Still learning....but very happy with my Bank institution & it's all the information.You required an update to the app and you put "New features and enhancements" as the content of the upgrade.

6. I recommend (navy army) Rally to everyone I meet.Very informative & I am brand new to this technology.....you can absolutely call me an old dinosaur to this new technology fazz.

7. I therefore have no idea what is in my account and can't see because the app might not load.The app is one of the worst apps on my phone that I need to use and have access to daily.

8. It has made keeping track of paying bills, buying items online, and especially getting paid easy and very accessible.

9. It's extremely annoying.It takes some getting use to the new app, but what matters the most is that this is the best bank I ever had they are there when to help you with any financial need.

10. Then last weekend I had a borderline heart attach because after 2 days of the app being down I finally got in and my balances were wayyyy less than they should have been, but no drafts had shown to explain this.

11. Albeit a little more time consuming, patience and accuracy leads to a singnificantly improved account presentation and interaction.

1. Fix Rally Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rally Credit Union: Restarting the app will resolve most errors.
2. Update the Rally Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "Rally Credit Union" » Open Rally Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rally Credit Union » click "UPDATE".
3. Clear Rally Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Rally Credit Union servers.
   1. On Android, goto Settings » Apps » Select "Rally Credit Union" » click Storage » click "Clear Cache".
4. Check Rally Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Rally Credit Union might not work.
5. Uninstall and reinstall Rally Credit Union. If nothing else has worked, completely uninstall Rally Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rally Credit Union not working

2. Fix Rally Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rally Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rally Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rally Credit Union may not be able to connect to the Internet when running in the background.