Published by Navy Army Android Development on Feb 21, 2024

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Why should I report an Issue with Rally Credit Union?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Navy Army Android Development to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Rally Credit Union

1. Rally Mobile Banking has arrived, download, and enroll today to access your accounts.

2. Download our app and tap Enroll. *Rally does not charge a fee for Rally Mobile Banking.

3. Get started with Rally Mobile Banking today.

4. Standard messaging and data rates may apply.

Rally Credit Union Customer Insights

1. Very disappointed that I can't have access to bank account though appEvery since the name change my app just shows "Point of Sale Withdraw" I have to click on each one individually to see where the purchase is from.

2. We have every right to know exactly what you are putting on our cellphones with an upgrade and if we don't like / accept the content of the upgrade we don't have a choice but to accept it if we want to keep using online banking.

3. Staying positiveI've never had an issue before when it was navy army now the switch to rally never seems to work and uninstalling it to reinstall doesn't help either.

4. It looks very fishy that you keep us in the dark like this and leave us no choice.I really have not had a bad experience with Navy Army or now Rally.

5. Still learning....but very happy with my Bank institution & it's all the information.You required an update to the app and you put "New features and enhancements" as the content of the upgrade.

6. I recommend (navy army) Rally to everyone I meet.Very informative & I am brand new to this technology.....you can absolutely call me an old dinosaur to this new technology fazz.

7. I therefore have no idea what is in my account and can't see because the app might not load.The app is one of the worst apps on my phone that I need to use and have access to daily.

8. It has made keeping track of paying bills, buying items online, and especially getting paid easy and very accessible.

9. It's extremely annoying.It takes some getting use to the new app, but what matters the most is that this is the best bank I ever had they are there when to help you with any financial need.

10. Then last weekend I had a borderline heart attach because after 2 days of the app being down I finally got in and my balances were wayyyy less than they should have been, but no drafts had shown to explain this.

11. Albeit a little more time consuming, patience and accuracy leads to a singnificantly improved account presentation and interaction.

Steps to Troubleshoot & Fix Rally Credit Union Issues

1. Fix Rally Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rally Credit Union: Restarting the app will resolve most errors.
  2. Update the Rally Credit Union App. Here is how:
    1. On Android goto PlayStore » Search for "Rally Credit Union" » Open Rally Credit Union » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rally Credit Union » click "UPDATE".
  3. Clear Rally Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Rally Credit Union servers.
    1. On Android, goto Settings » Apps » Select "Rally Credit Union" » click Storage » click "Clear Cache".
  4. Check Rally Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Rally Credit Union might not work.
  5. Uninstall and reinstall Rally Credit Union. If nothing else has worked, completely uninstall Rally Credit Union then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rally Credit Union not working


2. Fix Rally Credit Union Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rally Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rally Credit Union not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rally Credit Union may not be able to connect to the Internet when running in the background.

Reported Issues