Published by Ratonera Inc.

Report an issue with Color Picker.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Color Picker?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ratonera Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Color Picker image 1 contact Color Picker image 2

Color Picker Customer Insights

1. The only feature I miss is ability to "share" the RGB code too.This app keeps trying to access the internet even though it is ad-free and just a color picker.

2. No intrusive behaviors, no ads, just pure app helpfulness.This color picker sometimes has issues with uploading images on the Samsung Galaxy S9.

3. The color picker itself however, is awesome.this is the best app to identify colours and it does not occupy any space also I love it.

4. Wonderful tool, very helpful to get the color even from small subjects.Simple, lightweight, gets the job done.

5. A feature must be add that is "copy to clipboard" button for copying color codee.

6. Hmm, trying to steal my data?I'm color blind so this is my aid for color identification.

7. Crosshair moves randomly while trying to move the image (star rating is based on this).

8. I did get there eventually but I'm wondering why it labels the color RGB 13,213,188 as "light blue".

9. However if the developer could add an RGB profile and other types of colour representations then that would be much appreciated.I use it for years.

10. I wish if it would write the name of the colour tooDoes exactly what it is intended to do , thanks.

11. Just pick your picture (or take one) and start learning the colors in the image.

Steps to Troubleshoot & Fix Color Picker Issues

1. Fix Color Picker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Color Picker: Restarting the app will resolve most errors.
  2. Update the Color Picker App. Here is how:
    1. On Android goto PlayStore » Search for "Color Picker" » Open Color Picker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Color Picker » click "UPDATE".
  3. Clear Color Picker app cache: Clearing cached data will force your app to retrieve the latest data directly from Color Picker servers.
    1. On Android, goto Settings » Apps » Select "Color Picker" » click Storage » click "Clear Cache".
  4. Check Color Picker app permissions. If any of these permissions required to use your device's features are disenabled, Color Picker might not work.
  5. Uninstall and reinstall Color Picker. If nothing else has worked, completely uninstall Color Picker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Color Picker not working


2. Fix Color Picker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Color Picker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Color Picker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Color Picker may not be able to connect to the Internet when running in the background.

Reported Issues