Published by KFC Singapore on Oct 7, 2024

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Why should I report an Issue with KFC Singapore?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of KFC Singapore to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About KFC Singapore

1. Order and pay with a touch of your finger from wherever you are – at a KFC restaurant for a dine-in meal, on your way home for a takeaway order, or where you’re at with the the food delivered to you.

2. When your piping hot order is ready for collection, a notification will be sent to your mobile phone.

3. Just flash your order number at the pick-up counter to collect your order.

4. The improved KFC Singapore App now accepts dine-in and takeaway orders, apart from delivery.

5. Enjoying Finger Lickin' Good food has never been so easy!

6. Simply register an account to start browsing the menu.

7. Plus, get first dips on new promotion and exclusive rewards.

8. Bid goodbye to long queues!

9. This service is now available at selected stores island wide.

KFC Singapore Customer Insights

1. The map that pops up isn't functional and there's nothing that lets me key in or select the correct outlet from which to order a pickup.Each time we do online ordering, we need to key in our debit/credit card number.

2. Payment sometimes also doesn't go through, causing delaysApp had a little bit of delay, which was fine, but at the checkout option, there wasn't even a box to message if I wanted more chilli sauce or if I wanted my burger without certain toppings/condiments.

3. What's the point of having a menu button (top left 3 lines) when it doesn't respond to clicks? And when you add to cart it doesn't respond to so I was surprised when I actually added 20 of the same items unknowingly when I next viewed the cart.

4. Credit card input is not linked the ewallets like other apps, meaning you need to manually input your card number each time.

5. However, some of the functions are just plain broken, auto-filling credit card numbers from google passwords and things like that would not show up correctly.

6. Our debit/credit card number are already saved inside our account.

7. And stop always popping up with the recommended food when viewing cart, it's so confusing.

8. For example, 'more napkins, more chilli sauce......etc. This app is not that user friendly.Really clunky user interface.

9. Could do with some improvements Edit: recently, it keeps spamming notifications, 8+9 of them whenever my order is ready.

10. And no advantage ordering self service as KFC staff will still make mistakes in their orders even this way, happened so many times!This app is so horrible to use.

11. I had problems to make payment the page just stucked at the view cart.

Steps to Troubleshoot & Fix KFC Singapore Issues

1. Fix KFC Singapore Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KFC Singapore: Restarting the app will resolve most errors.
  2. Update the KFC Singapore App. Here is how:
    1. On Android goto PlayStore » Search for "KFC Singapore" » Open KFC Singapore » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KFC Singapore » click "UPDATE".
  3. Clear KFC Singapore app cache: Clearing cached data will force your app to retrieve the latest data directly from KFC Singapore servers.
    1. On Android, goto Settings » Apps » Select "KFC Singapore" » click Storage » click "Clear Cache".
  4. Check KFC Singapore app permissions. If any of these permissions required to use your device's features are disenabled, KFC Singapore might not work.
  5. Uninstall and reinstall KFC Singapore. If nothing else has worked, completely uninstall KFC Singapore then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KFC Singapore not working


2. Fix KFC Singapore Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KFC Singapore be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KFC Singapore not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KFC Singapore may not be able to connect to the Internet when running in the background.

Reported Issues