Published by Pizza Hut Singapore Pte Ltd on Oct 20, 2023

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Why should I report an Issue with Pizza Hut - Singapore?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pizza Hut Singapore Pte Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Pizza Hut - Singapore

1. Be spoilt with our delicious range of pizzas, delectable selection of pastas, baked rice and yummy sides.

2. The new Pizza Hut Singapore Delivery app brings you an easier and faster food delivery experience.

3. Order now for fresh and hot pizza delivery or self-collect at our stores!

4. Purchases in this app are only for addresses in Singapore.

Pizza Hut Customer Insights

1. This adds to the problem of limited delivery addresses because people may end up having to go from one end of the neighbourhood to the other in order to do pickup - Deals disappear and reappear for no reason Fix your app before releasing it?I redeemed my coupon for the pizza, but somehow credit card payment was not successful saying i was using an invalid coupon and the coupon disappeared.

2. Each time I tried to complete payment where I had to switch to my bank app to approve the charge and then back to this app, it will refresh the page so my order was not completed and my cart gone so I had to re-add items back to cart and try again.

3. Redeemed OCBC member coupon and asked me to select OCBC Credit/Debit Card payment.

4. everytime I use this app it's a guaranteed treatTried 2 times to order both times it says transaction successfully on the bank page for it to say it failed on the merchant page, not worth the trouble gonna buy dominos or little ceasers insteadApp is lousy.

5. It seems I was tricked into making a pizza order as I received an email on this coupon promo, but basically it did not go through and had to order without the coupon.

6. Redeemed the coupon, this time I can go pass the payment screen and successfully pay for it.

7. To make matter worse is that the app suddenly says food is delivered when it is not! Called the outline and emailed to feedback the glitches, but no responses from Pizza Hut.

8. 3 times is not acceptable.- Doesn't deliver to my address even though we've got delivery before without issue - Doesn't list all of their locations and doesn't let you pickup from stores that have always let you do so, limiting people to maybe about 1 or 2 in the whole district.

9. Selected it and the pop up still says to select OCBC Credit/Debit Card payment.

10. Update: No!!! The coupon doesn't work.

11. I had to go back to making orders on the web.Works as intended, ordering and payment easily done.

Steps to Troubleshoot & Fix Pizza Hut Issues

1. Fix Pizza Hut Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pizza Hut: Restarting the app will resolve most errors.
  2. Update the Pizza Hut App. Here is how:
    1. On Android goto PlayStore » Search for "Pizza Hut" » Open Pizza Hut - Singapore » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pizza Hut » click "UPDATE".
  3. Clear Pizza Hut - Singapore app cache: Clearing cached data will force your app to retrieve the latest data directly from Pizza Hut servers.
    1. On Android, goto Settings » Apps » Select "Pizza Hut - Singapore" » click Storage » click "Clear Cache".
  4. Check Pizza Hut app permissions. If any of these permissions required to use your device's features are disenabled, Pizza Hut might not work.
  5. Uninstall and reinstall Pizza Hut. If nothing else has worked, completely uninstall Pizza Hut then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pizza Hut not working


2. Fix Pizza Hut Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pizza Hut be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pizza Hut not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pizza Hut may not be able to connect to the Internet when running in the background.

Reported Issues