Published by Tawasul Information Technology LLC on Sep 17, 2024

contact Tawasal SuperApp Chat with our AI-based Tawasal SuperApp Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Tawasal SuperApp?



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Why chat with our AI Tawasal SuperApp Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Tawasal SuperApp.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I am sorry, because I trusted this app that much about last 8 monthsAfter making the call I don't hear anything, only the person on the opposite side hears last one week this application is very bad performanceI've been using it for over 6 months and now the app won't let me login and I've tried multiple times and also sent mail to the support team, still no response and yep it's not working.. 🤐Rotating screen is frustrating, even though the app is good.

2. Developer either rectify the issues or start loosing the subscribers as for now I will move to an old app which has already solved old issuesInitially the video quality was v good but off late the video of the calls I received are blurred and there is lapse in the voice, all of a sudden the audio on call goes into fast forward.

3. I liked that they supported calling via Bluetooth in their April'22 release However, although they have introduced a resident services to ensure the app stays in the background and ensure you don't miss a call, I still "sometimes" don't get notified.

4. I am not recieving calls it shows calling to the caller and after i open the app i get the missed call notification.

5. Also there are some connection issues sometimes so we may not get the call notifications at times.Good for calling.

6. Hope in future, this gets fully addressedWas a real superApp but lately it started malfunctioning since last 3 days.

7. Also after I recieve a call it g es missed call notification after I hang the call.

8. Connection issues as wellAfter update it is not working properly since last few days.

9. Calling is really good.

10. The main problem i've faced is that screen rotation works even if we don't switch it on it's annoying sometimes.

11. No ringing in both sides, and even no notification before open the app.

Steps to Troubleshoot & Fix Tawasal SuperApp Issues

1. Fix Tawasal SuperApp Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tawasal SuperApp: Restarting the app will resolve most errors.
  2. Update the Tawasal SuperApp App. Here is how:
    1. On Android goto PlayStore » Search for "Tawasal SuperApp" » Open Tawasal SuperApp » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tawasal SuperApp » click "UPDATE".
  3. Clear Tawasal SuperApp app cache: Clearing cached data will force your app to retrieve the latest data directly from Tawasal SuperApp servers.
    1. On Android, goto Settings » Apps » Select "Tawasal SuperApp" » click Storage » click "Clear Cache".
  4. Check Tawasal SuperApp app permissions. If any of these permissions required to use your device's features are disenabled, Tawasal SuperApp might not work.
  5. Uninstall and reinstall Tawasal SuperApp. If nothing else has worked, completely uninstall Tawasal SuperApp then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tawasal SuperApp not working


2. Fix Tawasal SuperApp Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tawasal SuperApp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tawasal SuperApp not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tawasal SuperApp may not be able to connect to the Internet when running in the background.

Reported Issues

— 2 years ago by Anas Kayed

Whenever I try calling anyone through Tawasal it says call failed. This wasn’t the case just a few hours ago. What’s the issue? I can still text.

— 2 years ago by Vavachi

Plz delete account