Published by Music Breath

Report an issue with Groove Pads.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Groove Pads - Party DJ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Music Breath to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Groove Pads Customer Insights

1. Do not waste your time.Well music appWhere are my saved beats??Good job.

2. Ability to create custom pads is nice.

3. However I did face some considerable touch latency issues.

4. Other features of the app are appreciable.

5. Would you kindly look into it?Not responsive at all, low end sounds.

Steps to Troubleshoot & Fix Groove Pads Issues

1. Fix Groove Pads Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Groove Pads: Restarting the app will resolve most errors.
  2. Update the Groove Pads App. Here is how:
    1. On Android goto PlayStore » Search for "Groove Pads" » Open Groove Pads - Party DJ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Groove Pads » click "UPDATE".
  3. Clear Groove Pads - Party DJ app cache: Clearing cached data will force your app to retrieve the latest data directly from Groove Pads servers.
    1. On Android, goto Settings » Apps » Select "Groove Pads - Party DJ" » click Storage » click "Clear Cache".
  4. Check Groove Pads app permissions. If any of these permissions required to use your device's features are disenabled, Groove Pads might not work.
  5. Uninstall and reinstall Groove Pads. If nothing else has worked, completely uninstall Groove Pads then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Groove Pads not working


2. Fix Groove Pads Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Groove Pads be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Groove Pads not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Groove Pads may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Dear Sir/ Madam,

    I am trying hard to cancel subscription on groovepad.
    I am sooo angry I have canceled it once and it is back and takes my money. Please do cancel it. I will be glad to get refunded too .

    Thank you for helping me .

    :)

    — by Natalie 2 years ago