Published by Gannett

Report an issue with Daily News Journal eNewspaper.
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Why should I report an Issue with Daily News Journal eNewspaper?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Daily News Journal eNewspaper Customer Insights

Steps to Troubleshoot & Fix Daily News Journal eNewspaper Issues

1. Fix Daily News Journal eNewspaper Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Daily News Journal eNewspaper: Restarting the app will resolve most errors.
  2. Update the Daily News Journal eNewspaper App. Here is how:
    1. On Android goto PlayStore » Search for "Daily News Journal eNewspaper" » Open Daily News Journal eNewspaper » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Daily News Journal eNewspaper » click "UPDATE".
  3. Clear Daily News Journal eNewspaper app cache: Clearing cached data will force your app to retrieve the latest data directly from Daily News Journal eNewspaper servers.
    1. On Android, goto Settings » Apps » Select "Daily News Journal eNewspaper" » click Storage » click "Clear Cache".
  4. Check Daily News Journal eNewspaper app permissions. If any of these permissions required to use your device's features are disenabled, Daily News Journal eNewspaper might not work.
  5. Uninstall and reinstall Daily News Journal eNewspaper. If nothing else has worked, completely uninstall Daily News Journal eNewspaper then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Daily News Journal eNewspaper not working


2. Fix Daily News Journal eNewspaper Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Daily News Journal eNewspaper be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Daily News Journal eNewspaper not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Daily News Journal eNewspaper may not be able to connect to the Internet when running in the background.

Reported Issues