Contact Animal Tracker Customer Service

Why should I report an Issue with Animal Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Max Planck Society to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. These movements are collected by tiny GPS tags carried by the animals and are stored at Movebank, a free online infrastructure used by hundreds of researchers to manage, share, analyze, and archive animal movement data.

2. You can easily participate in our scientific research projects: Upload your real-life observations and photos of our tagged animals to Animal Tracker.

3. With Animal Tracker, you can follow the movements of wild animals all over the world that are being tracked in near-real time!

4. We can determine the positions of the tagged animals but we are lacking behavioral observations - we can interpret our data much better with your additional observations.

5. Your observations are crucial for our scientists!

6. Therefore: become a scientist, become an Animal Tracker!

1. It wouldn't send me the verification email and wouldn't let me sign in :(Great app! My points of criticism: - list of species should be searchable and also match on languages other than the UI display language - app language should be freely configurable, independent from Android's default language - map view should provide a time slider, so I can't only track the movements of an individual selected animal, but also be able to see all tracked animals within a certain timeframe/area - "Visit our website" in Settings > About is a 404I love this app a BUNCH!! It helped me learn about lots of animals and how far they can travel.

2. İt would be great to improve the search, as well as have a filter to show just protected species (since they already have a badge).It does not show you what the animal is doing live it shows you what it was doing in the past 30 days or even the past week I wish there was a live GPS to show me how many cats are in the area that way if my cat does not have a GPS collar after you searched every cat in the area to easily find my animalI enjoy using it.

3. Thank you for making this app possible for all of us to meet and talk about animals.It's good but I wish you didn't have to pay to add other than just birds to your favourites.

4. Waterfowl & birds of prey - has little to no info on the migration?????????? As an active birder App would be great if it provided current information- not year old info.Love the app.

5. The sources are acceptability, and I believe the developers have prepared keenly aware of special intentive based on their well-experienced knowledge, as well as an application feature that is user friendly.

6. It also told me that the raccoons in my backyard were leaving! (Phew?) It takes a bit of loading for me to download, but it's still a good app!This app is very useful.

7. Excellent work!App would be useful if it provided up to date info on most of the species.

8. Kinda annoyed me.I see turkey vultures all the time in our area and everything else.

9. It allows us to get closer with animals.

10. Also study theyre habits, and protect them.

11. I have one recommendation though.

1. Fix Animal Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Animal Tracker: Restarting the app will resolve most errors.
2. Update the Animal Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Animal Tracker" » Open Animal Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Animal Tracker » click "UPDATE".
3. Clear Animal Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Animal Tracker servers.
   1. On Android, goto Settings » Apps » Select "Animal Tracker" » click Storage » click "Clear Cache".
4. Check Animal Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Animal Tracker might not work.
5. Uninstall and reinstall Animal Tracker. If nothing else has worked, completely uninstall Animal Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Animal Tracker not working

2. Fix Animal Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Animal Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Animal Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Animal Tracker may not be able to connect to the Internet when running in the background.