Published by Free Apps Group

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Why should I report an Issue with Music Player - Free Music Player & Mp3 Song?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Free Apps Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Music Player Customer Insights

Steps to Troubleshoot & Fix Music Player Issues

1. Fix Music Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Music Player: Restarting the app will resolve most errors.
  2. Update the Music Player App. Here is how:
    1. On Android goto PlayStore » Search for "Music Player" » Open Music Player - Free Music Player & Mp3 Song » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Music Player » click "UPDATE".
  3. Clear Music Player - Free Music Player & Mp3 Song app cache: Clearing cached data will force your app to retrieve the latest data directly from Music Player servers.
    1. On Android, goto Settings » Apps » Select "Music Player - Free Music Player & Mp3 Song" » click Storage » click "Clear Cache".
  4. Check Music Player app permissions. If any of these permissions required to use your device's features are disenabled, Music Player might not work.
  5. Uninstall and reinstall Music Player. If nothing else has worked, completely uninstall Music Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Music Player not working


2. Fix Music Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Music Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Music Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Music Player may not be able to connect to the Internet when running in the background.

Reported Issues