Contact Hybrid Reporter Customer Service

Why should I report an Issue with Hybrid Reporter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of HybridXplorers to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Love the mountains of data that is visualised and made easy to digest!Excellent app to analyze info from Hybrid Assistant data.

2. Combined these two apps are the best tools available to get the most out of your hybrid power train, enabling you to lower your consumption and to learn how the system works internally.

3. Highly recommended.Great app! It would be good to add 12V battery and DC-DC inverter analytics because those components are vital for a vehicle.This app is such an excellent troubleshooting tool.

4. For aggregate reports, this would make it a LOT easier to select a set of trips to consolidate or delete.Great data reporting app.

5. Includes more important information about vehcle health.It doesn't show maps due to new Google policy or somethingI love it.

6. Even though this function is built in to Hybrid Assistant i still prefer to use the separate app.

7. Great detailed reports with the ability to share to your email or another person if interested.

8. Thank you!The best ever app and its free u people have done amazing jobGood work.. Thanks for your good work on this app..Superb app.

9. Essential for users of Hybrid Assistant.

10. Small request for enhancement: Please show a checkbox in the list of trips.

11. Fuel usage, speed, change in elevation, temperatures and more.

1. Fix Hybrid Reporter Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hybrid Reporter: Restarting the app will resolve most errors.
2. Update the Hybrid Reporter App. Here is how:
   1. On Android goto PlayStore » Search for "Hybrid Reporter" » Open Hybrid Reporter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hybrid Reporter » click "UPDATE".
3. Clear Hybrid Reporter app cache: Clearing cached data will force your app to retrieve the latest data directly from Hybrid Reporter servers.
   1. On Android, goto Settings » Apps » Select "Hybrid Reporter" » click Storage » click "Clear Cache".
4. Check Hybrid Reporter app permissions. If any of these permissions required to use your device's features are disenabled, Hybrid Reporter might not work.
5. Uninstall and reinstall Hybrid Reporter. If nothing else has worked, completely uninstall Hybrid Reporter then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hybrid Reporter not working

2. Fix Hybrid Reporter Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hybrid Reporter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hybrid Reporter not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hybrid Reporter may not be able to connect to the Internet when running in the background.