Contact Morgan Stanley Wealth Mgmt Customer Service

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1. The underlying module they use for the asset grid isn't mobile friendly (or at least Android friendly.) The grid doesn't move when you try and scroll right or left.Step up your game Morgan Stanley.

2. Not much use if I cannot access my account online, is it?When I think about Morgan Stanley Chase E-Trade etc etc, the phrase "too big to serve" comes to mind.

3. Why would I want to do password and text code verification every time I log in? Please fix this!The app is great when you're in it, but as soon as you exit out, having to verify your identity everytime is unacceptable, even after I changed my settings to bypass the two way verification.

4. Preventing screenshots' a hassle and unnecessary...Asks for a verification code sent to your phone every time you log in, even though the device was already added to the trusted devices list.

5. After selling shares, Morgan Stanley dumped my money into a 20-year-old closed account that I was unable to transact on.

6. Morgan Stanley is very good at securing your money - FROM YOU.Is there a way to remove security policy on screenshots? I think it's absurd.

7. Weird dependency, but its working now after updating chrome.I have to revise my initial negative review of last week.I could not find any way to use fingerprint logon in greatly updated app.

8. After working with them earlier in the day to reopen the account, I've spent the last 3 hours in the app trying to connect this account to E-Trade - an entity they own.

9. Embarrassing... Update: Recieved response from Dev, claimed stability issue was tethered to a chrome app update.

10. After installing the version now available (a/o Monday, August 1) I did have to re-register my account, but that went very smoothly.

11. My FA left Schwab to go here, and I want to stay with him, but this apps security settings are flaming hot garbage.

1. Fix Morgan Stanley Wealth Mgmt Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Morgan Stanley Wealth Mgmt: Restarting the app will resolve most errors.
2. Update the Morgan Stanley Wealth Mgmt App. Here is how:
   1. On Android goto PlayStore » Search for "Morgan Stanley Wealth Mgmt" » Open Morgan Stanley Wealth Mgmt » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Morgan Stanley Wealth Mgmt » click "UPDATE".
3. Clear Morgan Stanley Wealth Mgmt app cache: Clearing cached data will force your app to retrieve the latest data directly from Morgan Stanley Wealth Mgmt servers.
   1. On Android, goto Settings » Apps » Select "Morgan Stanley Wealth Mgmt" » click Storage » click "Clear Cache".
4. Check Morgan Stanley Wealth Mgmt app permissions. If any of these permissions required to use your device's features are disenabled, Morgan Stanley Wealth Mgmt might not work.
5. Uninstall and reinstall Morgan Stanley Wealth Mgmt. If nothing else has worked, completely uninstall Morgan Stanley Wealth Mgmt then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Morgan Stanley Wealth Mgmt not working

2. Fix Morgan Stanley Wealth Mgmt Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Morgan Stanley Wealth Mgmt be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Morgan Stanley Wealth Mgmt not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Morgan Stanley Wealth Mgmt may not be able to connect to the Internet when running in the background.