Published by MoodMe

Report an issue with MoodMe Face AR.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MoodMe Face AR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MoodMe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MoodMe Face AR image 1 contact MoodMe Face AR image 2

MoodMe Face AR Customer Insights

1. Fantastic app and nice use of technology 👍.As a psychologist, this tool is very useful and accurate when it comes to learning about emotions.Really fun filters.

2. OMG, this app has an amazing effects including pumpkin 🎃, amazing for Halloween.

3. There are some different effects also that people can enjoy.

4. Loved the moon landing one.

Steps to Troubleshoot & Fix MoodMe Face AR Issues

1. Fix MoodMe Face AR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MoodMe Face AR: Restarting the app will resolve most errors.
  2. Update the MoodMe Face AR App. Here is how:
    1. On Android goto PlayStore » Search for "MoodMe Face AR" » Open MoodMe Face AR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MoodMe Face AR » click "UPDATE".
  3. Clear MoodMe Face AR app cache: Clearing cached data will force your app to retrieve the latest data directly from MoodMe Face AR servers.
    1. On Android, goto Settings » Apps » Select "MoodMe Face AR" » click Storage » click "Clear Cache".
  4. Check MoodMe Face AR app permissions. If any of these permissions required to use your device's features are disenabled, MoodMe Face AR might not work.
  5. Uninstall and reinstall MoodMe Face AR. If nothing else has worked, completely uninstall MoodMe Face AR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MoodMe Face AR not working


2. Fix MoodMe Face AR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MoodMe Face AR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MoodMe Face AR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MoodMe Face AR may not be able to connect to the Internet when running in the background.

Reported Issues