Contact Diamond Resorts Customer Service

Why should I report an Issue with Diamond Resorts™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Diamond Resorts™ to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It won't run on my Galaxy Tab S6, because it thinks I don't have an internet connection when wifi is enabled but airplane mode is turned on, as I don't subscribe to cellular service.App is slow to load menu options - took 3 minutes to load the opening screen on a network connection that allows us to stream Netflix.

2. Diamond Resorts say it's a problem with my phone, but it worked for a year on this phone, I've done all the changes they suggested still not working.Hot pile of garbage.

3. Having clicked "Find Destinations" (what I wanted to do, following the instructions provided at check in, was to check in to the resort where we're staying, but there's no "check in" button anywhere) the app asks if it can use my location.

4. Logged onto website via my laptop to confirm I was using the correct credentials.This seems like a good idea for an app so I have it 2 stars.

5. Someone reviewing wrote that this app used to work and then no longer allows one to go past initial sign on; I am experiencing the same and having to go in by keying in the site address.

6. After entering my credentials, it sat there with the little spinny circle for several minutes, but never did get logged in and never showed me any useful information.

7. App adds no value over the DR website.Diamond Resorts continually has issues with creating a functioning app.

8. App simply does nothing when I try to log on except show a spinning blue circle which eventually disappears and leaves you showing the login screen.

9. With as big a company as you say you are, you should be able to hire someone to create a workable app.Non-functional. After installing, I started the app and got a mostly blank screen.

10. Deleted.Worked fine for a year, now just refuses to open past the initial page.

11. They had a similar problem late 90s/early 2000s with setting up a website that one could make payments.

1. Fix Diamond Resorts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Diamond Resorts: Restarting the app will resolve most errors.
2. Update the Diamond Resorts App. Here is how:
   1. On Android goto PlayStore » Search for "Diamond Resorts" » Open Diamond Resorts™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Diamond Resorts » click "UPDATE".
3. Clear Diamond Resorts™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Diamond Resorts servers.
   1. On Android, goto Settings » Apps » Select "Diamond Resorts™" » click Storage » click "Clear Cache".
4. Check Diamond Resorts app permissions. If any of these permissions required to use your device's features are disenabled, Diamond Resorts might not work.
5. Uninstall and reinstall Diamond Resorts. If nothing else has worked, completely uninstall Diamond Resorts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Diamond Resorts not working

2. Fix Diamond Resorts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Diamond Resorts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Diamond Resorts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Diamond Resorts may not be able to connect to the Internet when running in the background.