Contact Brainwell Customer Service

Why should I report an Issue with Brainwell - Brain Training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Monclarity, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The study part is very interesting and gives me an opportunity to work more intensely on skills that are weak.One minute you're adding up numbers, then out of nowhere you're memorizing a pattern that passes in front of your eyes, and before you know it you're counting how many cubes are in the partial Rubik's cube... Most exhilarating experience of my life!!! Definitely a must-have!fun games to keep the mind sharp.

2. Other than that, great game.DO NOT DOWNLOAD!!!! Immediately after the mandatory regestriation it tells you you are getting a 7 day free trial then $99.99 yearly subscription applies.

3. Though this game is not a cure for brain injuries, it has helped me strengthen my brain in some areas...Bummer! This looks like it has some good options to help me, but it won't function.

4. If you try to skip past the premium games, the app brings you back to the ad for buying premium and you can't move on to the next free game.

5. Go elsewhere to get mind and brain training.Love most of the games but the one where I have to recognize faces.

6. Still brokenI was involved in a near fatal motorcycle accident years ago and suffered a tramadic brain injury as a result.

7. Not sure if I accidentally agreed to the 7 day trial then getting billed $100 and dont know how to cancel if I did.

8. Spent nearly as much time watching ads as I did playing games.

9. Also, $10/wk is incredibly steep, for the paid version.I liked the app until it stopped working properly on my android phone.

10. The games are interesting and keep my attention.

11. Keeps giving the same exact games everyday.

1. Fix Brainwell Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brainwell: Restarting the app will resolve most errors.
2. Update the Brainwell App. Here is how:
   1. On Android goto PlayStore » Search for "Brainwell" » Open Brainwell - Brain Training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brainwell » click "UPDATE".
3. Clear Brainwell - Brain Training app cache: Clearing cached data will force your app to retrieve the latest data directly from Brainwell servers.
   1. On Android, goto Settings » Apps » Select "Brainwell - Brain Training" » click Storage » click "Clear Cache".
4. Check Brainwell app permissions. If any of these permissions required to use your device's features are disenabled, Brainwell might not work.
5. Uninstall and reinstall Brainwell. If nothing else has worked, completely uninstall Brainwell then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brainwell not working

2. Fix Brainwell Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brainwell be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brainwell not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brainwell may not be able to connect to the Internet when running in the background.