Published by BrainPOP

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Why should I report an Issue with BrainPOP Featured Movie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BrainPOP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BrainPOP Featured Movie Customer Insights

1. The animated illustration makes content interesting, sometimes funny, easy to digest and memorize.HUGE WASTE OF TIME AND MONEY! I can find other apps that teach the same thing just as good or BETTER! God gave knowledge & learning for FREE so it should not cost a dime! Such a dissapointment for a program that used to be so good! What is the deal with these jerks? Go invest your time & money somewhere else!Hey you guys at Brainpop should seriously think about the slow loading issue of your app.

2. So all I can do it write this review and be mad about my lost money.my teachers use this app...it is a great app to use to study if you are having trouble with an topic...i think its an amazing learning app/game and many kids enjoy the videos and quizes because everyone loves moby...lol but i do reccomend this app if you are a teacher in need of a fun way to learn or if you are a student having trouble with a topic...the videos are very helpful! p.s im an 6th grade studentI love this educational app.

3. Cheers mate!Wow so amazing! I love the option of writing letters to tim, moby, and all there friends! This is very educational and fun thank you for your time making these movies 🙃We just renewed for a second month at $10 and the app suddenly stops working.

4. Despite multiple restarts and reinstalls it's still the same problem.You guys took money out of my account and made me overdraw.

5. I wish I could get my money back, but Google told me they won't refund because Brainpop has too many bugs.

6. The app works good, but you can't do other activities such as worksheet and vocabulary and related reading.

7. I subscribed to Brainpop before many years ago, and loved it, so I thought it was a stable product, and I subscribed for one month without even using it.

8. Can you find a way to stretch the screen so it can touch both the top and the bottom of my sreenThis is really buggy.

9. I want my money put back and I'm canceling this one now too.

10. Used to be good but now...mmm. Come on guys, make it the BEST app again.

11. Getting frustrated lately and I just sent an email reporting the disappointment.

Steps to Troubleshoot & Fix BrainPOP Featured Movie Issues

1. Fix BrainPOP Featured Movie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BrainPOP Featured Movie: Restarting the app will resolve most errors.
  2. Update the BrainPOP Featured Movie App. Here is how:
    1. On Android goto PlayStore » Search for "BrainPOP Featured Movie" » Open BrainPOP Featured Movie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BrainPOP Featured Movie » click "UPDATE".
  3. Clear BrainPOP Featured Movie app cache: Clearing cached data will force your app to retrieve the latest data directly from BrainPOP Featured Movie servers.
    1. On Android, goto Settings » Apps » Select "BrainPOP Featured Movie" » click Storage » click "Clear Cache".
  4. Check BrainPOP Featured Movie app permissions. If any of these permissions required to use your device's features are disenabled, BrainPOP Featured Movie might not work.
  5. Uninstall and reinstall BrainPOP Featured Movie. If nothing else has worked, completely uninstall BrainPOP Featured Movie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BrainPOP Featured Movie not working


2. Fix BrainPOP Featured Movie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BrainPOP Featured Movie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BrainPOP Featured Movie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BrainPOP Featured Movie may not be able to connect to the Internet when running in the background.

Reported Issues