Contact Peak Customer Service

Why should I report an Issue with Peak – Brain Games & Training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brainbow Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Games are fun and interesting but there are better programs out there that cost less for a one time purchase.Things I love about this app: The games are accessible and fun, when I don't get a new high score I almost always want to try again and they are all available to play freely or set into pre set packages set up for you or aspects of special focus.

2. Free is annoying both from the amount of ads you have to watch and from the fact that even when you've played your *few* free games of the day it keeps messaging you that it's time to train your brain (which you can't until the next day).

3. For example I select the word game, press the play button, then it would go to loading screen for a few seconds and send me right back to the game mode selection screen.I really enjoy this app a lot.

4. There's also a severe bug with on-screen keyboard support -- having the numeric dial pad appear in a game of typing words is not a good thing.I just started playing and i really like the game, but im having issues running the game period.

5. I know it's not meant to do this because the first time I ever played the "mini game" it functioned fine, but now does not.

6. And this app is great for that, it keeps me from wasting my time on mindless games and other apps.

7. After doing so i tried playing again and it wouldnt let me play any if the mini games.

8. Several games need downloading first, but i keep getting an error that there's no connection though of course there is.

9. I paid for the Pro plan because I enjoy playing more games than just the ones they offer for the daily challenge.

10. Games "for you", I feel, should focus on areas you need improvement.Love this app.

11. I can play 2-4 short games before I can no longer play and have to wait for my next session.

1. Fix Peak Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Peak: Restarting the app will resolve most errors.
2. Update the Peak App. Here is how:
   1. On Android goto PlayStore » Search for "Peak" » Open Peak – Brain Games & Training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Peak » click "UPDATE".
3. Clear Peak – Brain Games & Training app cache: Clearing cached data will force your app to retrieve the latest data directly from Peak servers.
   1. On Android, goto Settings » Apps » Select "Peak – Brain Games & Training" » click Storage » click "Clear Cache".
4. Check Peak app permissions. If any of these permissions required to use your device's features are disenabled, Peak might not work.
5. Uninstall and reinstall Peak. If nothing else has worked, completely uninstall Peak then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Peak not working

2. Fix Peak Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Peak be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Peak not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Peak may not be able to connect to the Internet when running in the background.