Published by BrainPOP

Report an issue with BrainPOP ELL.
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Why should I report an Issue with BrainPOP ELL?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BrainPOP to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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BrainPOP ELL Customer Insights

1. It don't let your kid learnBrainPOP ell is so good for kids and I'm 9 years old and I'm maybe not a kid but I'm just happy I get to have itreally fun and I just love it so much because kids love it and I would love to hearI'm really happy you guys download this because I just God bless you guys God bless you all can make it and you can make and make it go to 1 million gazillion a billionthe 1 million + 1 kazillion and a billion that means I just going to give you that much breeding so I'm really happyGreat easy to navigateIt helps me with reading and mathBad, sentence doesn't make sense.

2. It is all very loud!This game is all about how to speak English if you know how to speak English don't get it just a remake of the original BrainPOP don't get it cuz it.

3. Just a scamGreat good way to teach and teaches a lot.😃It not too good.

4. Only thing that is annoying is not being able to control the volume.

5. This is great.

6. My kid hates it.

Steps to Troubleshoot & Fix BrainPOP ELL Issues

1. Fix BrainPOP ELL Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BrainPOP ELL: Restarting the app will resolve most errors.
  2. Update the BrainPOP ELL App. Here is how:
    1. On Android goto PlayStore » Search for "BrainPOP ELL" » Open BrainPOP ELL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BrainPOP ELL » click "UPDATE".
  3. Clear BrainPOP ELL app cache: Clearing cached data will force your app to retrieve the latest data directly from BrainPOP ELL servers.
    1. On Android, goto Settings » Apps » Select "BrainPOP ELL" » click Storage » click "Clear Cache".
  4. Check BrainPOP ELL app permissions. If any of these permissions required to use your device's features are disenabled, BrainPOP ELL might not work.
  5. Uninstall and reinstall BrainPOP ELL. If nothing else has worked, completely uninstall BrainPOP ELL then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BrainPOP ELL not working


2. Fix BrainPOP ELL Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BrainPOP ELL be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BrainPOP ELL not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BrainPOP ELL may not be able to connect to the Internet when running in the background.

Reported Issues