Contact MIDI Scope Customer Service

Why should I report an Issue with MIDI Scope?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Mobileer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Within seconds I discovered the Active Sensing message is the culprit due to the early implementation of the midi spec!It does what's advertised but it's kinda useless with my Yamaha P-45 because of never-ending "TimingClock()" messages.

2. I use it most to check my controler cc messages are assigned to the correct values and channels.This application helped me diagnose what appeared to be a problem with my new irig midi 2 device as it had a permanently flashing midi in light when connecting either of my aging keyboards to my smartphone or ipad.

3. I don't see a way to ignore or filter out the clock messages so its not useful for my purposes.This app doesn't show any Bluetooth midi devices.

4. The scope seems to show midi messages, but the display gets swamped with clock messages.

5. Suspecting that a message probably was being persistently sent I searched for a midi message logger and after a couple of duff apps, I came across this one.

6. It's now very easy to diagnose any issues I experience with just a quick look at the midi messages.

7. A useful window into the workings of my midi setup.

8. So whenever I actually do something on the piano, the corresponding message leaves the screen in just 0.4 seconds.

9. And a copy/save function for the log.Connected to a yamaha dtx-502.

10. It has no help files or useful instructions.

11. It was useless.Works fine with Roland FP-10.

1. Fix MIDI Scope Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MIDI Scope: Restarting the app will resolve most errors.
2. Update the MIDI Scope App. Here is how:
   1. On Android goto PlayStore » Search for "MIDI Scope" » Open MIDI Scope » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MIDI Scope » click "UPDATE".
3. Clear MIDI Scope app cache: Clearing cached data will force your app to retrieve the latest data directly from MIDI Scope servers.
   1. On Android, goto Settings » Apps » Select "MIDI Scope" » click Storage » click "Clear Cache".
4. Check MIDI Scope app permissions. If any of these permissions required to use your device's features are disenabled, MIDI Scope might not work.
5. Uninstall and reinstall MIDI Scope. If nothing else has worked, completely uninstall MIDI Scope then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MIDI Scope not working

2. Fix MIDI Scope Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MIDI Scope be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MIDI Scope not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MIDI Scope may not be able to connect to the Internet when running in the background.