Contact NH Hotel Group Customer Service

Why should I report an Issue with NH Hotel Group–Book your hotel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NH Hotel Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now, with offline reservation access! -Fast Pass: Now you can check-in online and choose your room in selected hotels. -Access your bookings and helpline numbers even when you’re travelling without internet access. -Find your hotel on the map thanks to the new "location" function. -New pictures and galleries in all hotels, including rooms and NH Services. -Free nights in almost 400 hotels around the world. -Be the first to receive the best NH Hotel Group deals. -Manage your points and redeem them for hotel rooms or services whenever you want. No problem. -Help lines and customer care phone numbers in case of doubts. -Possibility to check your points and NH DISCOVERY category. -Look at hotel reviews written by guests, just like you. -Improved filters: price, destination, close to the center, or number of stars. -Log-in, select dates and destination in the hotel finder.

2. As one of the 25 largest hotel chains worldwide, NH Hotel Group offers a wide variety of products and 4 different brands to suit your individual needs: NH Hotel Group has urban hotels in central locations, NH Collection: a Premium brand for our most discerning guests; Nhow offers unique designer and thematic hotels, whereas Hesperia Resorts offers perfect vacational and relaxing locations.

3. With NH Hotel Group, you’ll find a place to relax and feel at home: hotels with charm, hotels with spa, hotels close to the airport or vacational resorts.

4. The new NH Hotel Group app offers you great options for award winning Michelin Stars Restaurante.

5. Download the new NH Hotel Group app. We improved it for you.

6. Now find and book your hotel faster.

7. Restaurants like Domo or Diverxo in the NH Collection Madrid Eurobuilding or the Five Flies (D’vijff Vlieghen) in the NH City Center Amsterdam.

8. Call from the app and book your table directly. -Call from our app and let our experts advise you.

9. Should you be travelling alone or with family, for tourism or for business; download the app and start to enjoy all the exclusive advantages of NH Hotel Group.

1. rubbish"New" FASTPASS feature does not exist in the APP Even though you login with your Rewards Account, the APP can't find any reservations without the Reservation Number, Dates etc Not a very useful appSo easy to use.

2. Sorry, but seems to be as bad as the NH internal booking software which is known to be complicated and slow.doesn't work at all.

3. Account creation and management doesn't work, app keeps getting stuck and freezing.

4. It no longer shows my booking, so I had to call and confirm with the hotel that everything is still fine and my booking was not deleted.

5. Why even have an app if you don't work to improve it or make it show at least the basic thingsLogin impossible, so stressful to do captcha every single minute.

6. Since I see many other reviews about the very same issue made a few months ago and NH does nothing to fix it, well, you can make your own conclusion :)I can't tell whether the app is good or not.

7. Probably low quality product manager.Useless. Doesn't work at all.

8. Many great choices in major cities...easy to find an book using the app.

9. I'm in my hotel room told I can book room service/see the menu for the restaurant via the app.

10. Generally unusable.Shows "server did not return data" on the booking.

11. I've tried everything and repeated the process several times and evn tried to re install the app...Most likely one of the worst apps ice ever used.

1. Fix NH Hotel Group Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NH Hotel Group: Restarting the app will resolve most errors.
2. Update the NH Hotel Group App. Here is how:
   1. On Android goto PlayStore » Search for "NH Hotel Group" » Open NH Hotel Group–Book your hotel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NH Hotel Group » click "UPDATE".
3. Clear NH Hotel Group–Book your hotel app cache: Clearing cached data will force your app to retrieve the latest data directly from NH Hotel Group servers.
   1. On Android, goto Settings » Apps » Select "NH Hotel Group–Book your hotel" » click Storage » click "Clear Cache".
4. Check NH Hotel Group app permissions. If any of these permissions required to use your device's features are disenabled, NH Hotel Group might not work.
5. Uninstall and reinstall NH Hotel Group. If nothing else has worked, completely uninstall NH Hotel Group then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NH Hotel Group not working

2. Fix NH Hotel Group Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NH Hotel Group be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NH Hotel Group not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NH Hotel Group may not be able to connect to the Internet when running in the background.