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Bonjour je n arrive pas a recevoir l email pour confirmer mon compte

After app updated to newer version, microphone no longer works on all cameras, won't let me install older version of app

Everytime I have logged into the app for the past month it works for a split second then it’s forced closed on me. I’ve reset the camera. Uninstalled and reinstalled the app. Tried to connect thru the internet instead of the app. Still forces close.

I have a camera the Id: 1JFIEGBRBK33A password: admin the email on the account is considerlilly@redacted I need the Mac or IP address to Connect the device to Wi-Fi because I am at a hotel and they do not have a Wi-Fi password they have a portal where you put in your room number name and email in order to connect to the Wi-Fi. But I called the support and they said if I have the Mac or IP address he can connect the camera to Wi-Fi for me to use it

My HeimVision camera appears to be working, however, the live feed from the camera hasn’t appeared in my MIPC app for the past 5 days. My camera is only 5 months old. It is not syncing with the MIPC app, for whatever reason. All I see at this point on the app is a picture of a cam with a slash through it, instead of the live feed I received up until 5 days ago.

Please assist.

Wondering why my camera does offline early in the morning when my internet is still working but my camera stops

Can't log into app it won't accept my username and always has in the past.. what happened??

App does not work

Hello I purchased a camera and cloud recording from you all amd my windsheild was broken before I could obtain video.

BONJOUR

LA FONCTION TOUT PHOTO VIDEO A DISPARU
LE DOOSIER PHOTO EGALEMENT
PLUS DE PRISE PHOTO QUE FAIRE MERCI

My MIPC app updated and now I can't delete multiple recordings. The videos can only be deleted individually which takes forever. Very disappointed!

After updating MIPC app on iPhone and re-enter username and password app open for 10 seconds then close, I deleted app and reinstall app will not run, update iPhone app still not working.
please advised

I want to change my email on my account but the app won't allow me to. How can I do that?

hello! I have a mic camera and I can't keep the app open for more then 2 seconds with out it crashing. I use it to watch my dog that as many different illnesses when im not home. I think there is a glitch with the app. I've tried to delete the app and redownload. please help me.

Hello. I purchased a camera and the cloud storage. Yesterday I was kicked off and when I logged back in..it said I was in guest mode and cant watch recordings. I'm afraid to reset the factory settings because I dont want to lost the cloud storage a purchased. Please help

I cannot login to the app on my phone I keep saying wrong password the admin password is wrong the guest password is wrong please help me

Accessing thru APP having issues. App disappears/closes when trying to access camera. Have deleted APP and re-installed but still same issue. I can access camera no problem thru website but not with APP. First time ever having this issue in 2 years

I don't have wifi option inside the software !

A few days ago the calendar icon in the right hand corner stopped working.

I have the app on my phone and have previously and present downloads footage which transfer to my phone. However i have lost my phone is there a way that i can retrieve these footages maybe from app or central

My device is not working. I try to reconnect abd it says device not found please help

I'm not able to reset password. I've set up my account and have tagged it to my email. It says I have not just spins pkz call me 7023063417

MIPC app will not let me sign in. It doesn't like my username or password

Hello my name is Manuel, I would like to know why my storage that I bought does not appear, I bought a month of storage and it is not saving any videos and I would like to know why, it is supposed to save recordings because I bought the month.

Please resend the acct verification email.I did not complete it in time.
I am not able to access the app from chrome. Will not accept my username and password. Thank you

I was able to download my videos onto my laptop with the sdtool. My problem is I have no audio. Can you help me please?

I'm using your app on my phone.. works great. I add it on my Mac computer.. no luck... it always gives me a prompt - www.adobe.com refused to connect. HELP! I have to see my cameras!

the camera will no longer work on my laptop due to no flash. how can i make it work?
please and thank you

Please refund me my 30$ back the cloud isn’t want I wanted I need my camera to record 24/7 and the cloud doesn’t do that for me

Cloud service isn’t working after paying.

The camera disconnected from wifi and don't reconnect at all. I've reset, deleted and reinstalled many, many times to no avail. It only worked 1. I'm. very frustrated at this point.

Do you have an app for Mac Big Sur 11.1? I can no longer connect via Chrome or Safari on this computer. It gives me this error message "www.adobe.com refused to connect."

I’m trying to pay for extra storage but it says my account is disable

The camera has locked me out and it keeps saying incorrect password. I know my password is correct. How do I fix this.

Iv got a out door camera and cloud with you I got a new phone I must have put wrong information in as not let me log in to it now saying I'm a visitor can you help as cloud run out as I pay monthly and no point having camera if can't record from it

Unable to record 24/7 to cloud storage . Only having short clips

I need to reset my password but don't have an email associated with it. The username is Makocam. Can you reset the password and send it to me or associate the email above with it so I can reset it myself.

Mipc will not recognise my email so stuck no password it sent a link to my email it says is not valid but will not accept a new password help is needed

I cannot see your app to watch my 93 years old mother on the street with my Sprint data plan and I am able to see Wi-Fi under the Wi-Fi setting of a house or a hospital. Please help me to see Mom using data plan from Sprint phone carrier.
Please call 215-816-8168 so I understand better than email Haha to me because I work and I need to watch my 93 years old mother being taken care of I'm front end aide thank you. I am not good of using a phone to read email and follow direction I understand better verbally. Peace excuse my computer illiteracy.
Thank you so much Happy New Year.

Iv got one of your cameras but I changed my phone as old one broke i think I put wrong details in as now only a visitor I can't s pay you please can you help me do a total reset so I can start it again please

I forgot my username to connect the camera from my cell phone and the app doesn't give me the option to change it.

Good Evening Mr. Kugle, I have been currently using the MIPC in my PC from March of 2020 to 21 of December 2020. This evening when I log in to my mipc on my PC, I notice there is some changes which the top right hand corner that display the kb such as for example 140kb, 200kb, 80kb 5kb and so on isn't there anymore. This morning and afternoon when I was still using it, it was still there. I find this is very important for me such that I will know that the MIPC screen is still moving otherwise I would not know if it is stuck or something which usually show 0 or 0kb. Is it possible to bring this back?

ich nutze die Kamera mit der Software Version: v7.10.2.2010231545.

Wenn wir das Haus verlassen und die Kamera auf Alarm stellen und dann findet eine Bewegung statt, erscheint auf meinem Handy lediglich eine Nachricht über einen Bewegungskontakt, welcher nahezu unbemerkt bleibt. Gehe ich dann auf das Bild, dann ertönt ein Alarm auf meinem Handy. Sinnvoll wäre der akustischer Alarm sofort auf meinem Handy, wenn eine Bewegung festgestellt wird. Ich habe schon alle Einstellungen durch, aber nichts funktioniert.

How do I download a video file from the Cloud?

Can't Remember my login

This is the absolute worst experience I’ve had with any company and their service!

Can't receive email to activate

I recently bought a 12 month cloud package but nothing is showing on my cloud storage history. Can you help please?

Hi I'm using the camera and I'm super satisfied, but I wanted to record some video on my phone and the video that was recorded lasted only 10 seconds. So I bought an SD card and put it in the camera, but in the app it says either SD-Kartenfehler or keine SD-Karte erkannt. What should I do to make it work? Thanks!

I got logged out of my app and cannot log back in because i cannot remember my login. when i try and create a new account it says my email is already linked to a username please help.

The camera recognizes the inserted micro SD card in the camera, but does not record to it. It is saving the videos to a deeply embedded file on the phones system memory. I am using continuous record with rewrite when full. This will crash and Android phone by using all system memory. I cannot get it to record on cameras inserted SD card or the phones added SD card. Help Please.

Hello, I just bought the $29.99 cloud option. I tested and went to delete the video, but it seems to have deleted my actual cloud. It’s saying I no longer have a cloud option for the camera and I need to buy another. That’s ridiculous! Can you help me?

I keep hearing what sounds like gears slipping and grinding when I'm not viewing using the camera...Does that mean it's been hacked, if so what do I need to do about it to protect myself? Also I am unable to get the Camera to display normal position, it is always at an angle and won't turn enough so the image is leveled. Additionally it defaults to "Ceiling view" what do I need to do to make it start with the normal room /floor view?

Cannot adjust date , keep saying unauthorized.

I need instructions to cancel cloud storage

Cannot adjust date and cannot reset, it says no authorization.

My cloud have not been collecting storage since September 29. I am currently on a 7 day cycle. I have no backup for the month of October.

Please change my password for hannadog 2016 and email it to me please

I need pass word,, link to reset not helping me, can not sign in

Hello,

I want to export all videos from SDcard. I downloaded SD_TOOL and run it on Windows10. When I plug in the SDcard into card reader Windows10 says there is a failure with the card and it cannot be accessed. It says there is an unknown filesystem on the card. Due to this I cannot select a path in the SD_TOOL and export the videos. Is there any driver I need or how can I handle this?

Regards,
Philipp Seitz